±JOIN OUR NEWSLETTER
±Compare Expat Providers
±Expat Focus Partners
±Latest Financial Articles
· Expat Focus Financial Update July 2017
· The Lifestyles And Cultures Of Great Expat Locations
· Understanding Exchange Rates for Your Overseas Property Purchase
· Interview With Duncan Khoury, Head of Marketing, World First Australia
· Expat Focus Financial Update June 2017
· Relocation Destinations For The Politically Minded And Socially Progressive Expat
· Expat Focus Financial Update May 2017
· An Expat Guide To Investing While Living Abroad
· Expat Focus Financial Update 27 April 2017
Business CultureBack to top Back to main Skip to menu
Estonia - Business Culture
You should always make appointments in advance, and send an agenda for the meeting. Although many Estonians can speak English, it will be appreciated if you translate your correspondence and materials into Estonian.
Normal business attire consists of good quality, smart but conservative clothing.
The usual form of greeting is a firm handshake with good eye contact. Business cards are usually exchanged on meeting. You should always use titles and surnames when addressing your Estonian contacts, first names are not generally used in business here. You should be especially respectful and deferential to those in senior positions, as this is a status-conscious society.
There are many women in Estonian business, and mildly flirtatious behaviour between men and women in business settings is commonplace and inoffensive here.
Business meetings are usually formal, especially in the early stages of a working relationship, and there is relatively little small talk. The most senior person present usually gives an introductory speech.
Your business presentations should be straightforward and accurate, but avoiding high-pressure sales tactics. Ensure that you are able to deliver anything you commit to, as this will be important in securing the trust of your Estonian contacts.
It is not unusual for several meetings to be required before business decisions are made, due to the hierarchical nature of Estonian business which makes it necessary to consult senior colleagues.
Outside the workplace, you are likely to find the Estonians much more informal and very hospitable.
It is acceptable to give small business gifts to the organisation you are visiting, such as pens or other stationery. If visiting an Estonian home, you should bring a small gift such as flowers, wine or sweets.
Read more about this country
Expat Health Insurance Partners
Our award-winning expatriate business provides health benefits to more than 650,000 members worldwide. In addition, we have helped develop world-class health systems for governments, corporations and providers around the world. We want to be the global leader in delivering world-class health solutions, making quality health care more accessible and empowering people to live healthier lives.
At Bupa we have been helping individuals and families live longer, healthier, happier lives for over 60 years. We are trusted by expats in 190 different countries and have links with healthcare organisations throughout the world. So whether you're moving abroad for a change of career or a change of scene, with our international private health insurance you will always be in safe hands.
Cigna has worked in international health insurance for more than 30 years. Today, Cigna has over 71 million customer relationships around the world. Looking after them is an international workforce of 31,000 people, plus a network of over 1 million hospitals, physicians, clinics and health and wellness specialists worldwide, meaning you have easy access to treatment.