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Business and Workplace Culture
Back to top Back to main Skip to menuSwitzerland - Business and Workplace Culture
The Swiss value efficiency and courtesy in the workplace, as in other areas of life. The working culture tends to be business-like, with a focus on carrying out assigned responsibilities and meeting deadlines. Some expats are likely to find it less flexible than the business culture of their home countries. There may be rigid managerial structures and the Swiss remain formal in dealing with clients and with staff. Employees who wish to impress will be orderly, well-prepared, and able to adapt well to the hard-working and somewhat reserved character of the Swiss workplace. Proper observance of business etiquette and an attention to time-keeping are also very important.
There is a common perception of the Swiss as being xenophobic towards all non-Swiss, although those who are visibly different from a typical white Swiss person may bear the brunt of this. Older Swiss people are anecdotally more likely to come across as racist. There is also an undercurrent of politically-incited racism in Switzerland. A controversial anti-immigration poster campaign by the far right claimed that "black sheep" were unwelcome and encouraged a majority vote by the Swiss against the building of minarets. However, this is not to suggest that everyone in Switzerland is racist. As with sexist behaviour, what is defined as acceptable can and does differ in Swiss culture compared with the home countries of expats, which may be more politically correct. This is problematic where on one side it causes offence, and yet on the other is regarded as normal or good-humoured. Muslim and Jewish immigrants, plus black Africans and people from the Balkans are more likely to encounter racism. However, acts of racial hatred are rare.
Article 8 of the Swiss Constitution prohibits discrimination on the grounds of gender, race, religion, age, disability, and several other points. This aside, there is little in the way of legislation to protect people from racial discrimination in Switzerland.
Switzerland does have some ageism issues, in line with many other European countries, and falls somewhere in the middle in surveys measuring ageism awareness and concern. Certain job advertisements will specify an age range, something which mostly affects people in their mid forties and above, but can also work against applicants in their early twenties. Even within the target age group, women may find that being of childbearing age will work against them.
Unions campaign strongly for employee rights and have even been the driving force between Europe-wide campaigns. Most industrial disputes within Switzerland are settled through peaceful negotiations. There is a much lower incidence of strike action than in neighbouring European countries, although public transport strikes in border countries can have knock-on effects.
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