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Trinidad and Tobago - Utilities

The main electricity supplier in the islands is the Trinidad and Tobago Electricity Commission. The company is located in Port of Spain. The electricity supply is similar to that of the United States and those who bring appliances from North America may find that they do not need to use an adaptor. The website of the electricity supplier provides information on connecting to the service and how to pay bills, as well as providing consumers with information about what to do in an emergency or if they just have a question to be answers.

Most homes will have only electrical appliances but there are a number of homes that have a domestic gas supply or that use appliances which run on bottled gas which can be delivered.

The water supply on the islands is provided by the Water and Sewerage Authority of Trinidad and Tobago, located in St Joseph in Trinidad. It is deemed to be safe to drink the tap water in the islands, although when venturing away from the main cities, it is advisable to use the bottled water, which is available at many outlets.

When becoming connected to the services, there may be a small deposit to pay, particularly for expats. The companies will require proof of residency, proof of tenancy or ownership of the property and personal identification. It may be that the estate agent arranging the sale or the rental of the property can arrange for the services to be connected but this will depend upon the estate agent. Expats should be prepared to contact the utility companies directly and should have all the necessary documentation ready to prevent any possible delays.

Expats should also be aware that electricity and water supplies are frequently interrupted. Power cuts are not uncommon and can last for several hours and the water supply is prone to leaks, which can prevent some homes receiving water. It is recommended for some homes – particularly those which are situated outside the main towns – to have large tanks on the property to ensure that a cut in supply will not affect them immediately. The more rural the property, the higher the chance of an interrupted service, although in recent years steps have been taken to improve the service.

The country has a Ministry of Public Utilities, which oversees all utility companies and who will deal with any consumer complaints if it cannot be resolved easily by the company involved.

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