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Working smarter, not harder!

Discussion forum for expats moving to or living in Portugal.
Subforums: Property for Sale/Rent, 2nd Hand Items for Sale/Wanted

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Working smarter, not harder!

Post Posted: Wed Oct 05, 2011 12:58 pm

Idea Hi everyone!

In these challenging economic times (and let's face it, it's difficult here in Portugal at the best of times, isn't it? ), to what extent are business owners looking at the efficiency of their organisation?Often, changes can be made easily and cheaply to how you are doing things which bring numerous benefits and could well contribute to your company coming out the current situation stronger then ever.

All companies can benefit from the objective point of view of someone outside of their organisation to see opportunities for improvements. Why not ask for feedback from your customers or even get someone in to carry out an 'organisational healthcheck' ? A small outlay could make a huge difference!

Any thoughts?

 

Pete
Regular Poster
Regular Poster
 
 
  
Re: Working smarter, not harder!

Post Posted: Wed Oct 05, 2011 8:52 pm

Totally agree with you Pete. However, sadly, my experience of the Portuguese (and I don't like to criticise our host nation) is that they never look at how to improve productivity or work smarter or more efficiently.

And sadly, they do not take kindly to criticism even when it is being constructive and aimed to help.

My Portuguese friends will probably lambast me for saying this but it has been my experience in a number of situations.


_________________

Rod S

 

rodstocker
Forum Leader - Portugal
Forum Leader - Portugal
 
 
  
Re: Working smarter, not harder!

Post Posted: Thu Oct 06, 2011 1:42 am

- rodstocker

Totally agree with you Pete. However, sadly, my experience of the Portuguese (and I don't like to criticise our host nation) is that they never look at how to improve productivity or work smarter or more efficiently.

And sadly, they do not take kindly to criticism even when it is being constructive and aimed to help.

My Portuguese friends will probably lambast me for saying this but it has been my experience in a number of situations.



Hi Rod.Yes,I think in general there is a short-term attitude in Portugal, which probably shouldn't be such a surprise when one considers that they are coming from a different place - culturally (obviously) and commerically. I think therefore that it can be a bit of a challenge sometimes to introduce positive change. However,I don't believe that it's impossible, because after all, I think that it's a fundamental aspect of capitalism that everyone wants to improve their lot - especially the younger generation.I think that what many business people (Portuguese AND foreign) lack, is the wider experience of the professional and commercial arena.

In my experience and from conversations, it appears that there a numerous foreign company owners here in the Algarve who were entrepreneurial enough to see the opportunity to set up their business a few years ago, but with today's more saturated market, they have sometimes lost 'the edge' which would enable them to be more efficient, and therefore more profitable. Little things can make a huge difference sometimes!

 

Pete
Regular Poster
Regular Poster
 
 
  
Re: Working smarter, not harder!

Post Posted: Wed Oct 26, 2011 2:39 am

Hi All, is there nobody who has anything to contribute to this topic? I'm sure there are lot of views on the subject out there! Smile

 

Pete
Regular Poster
Regular Poster
 
 
  
Re: Working smarter, not harder!

Post Posted: Wed Oct 26, 2011 1:59 pm

Agree with your thoughts. I have stopped using at least 3 suppliers over the last 6 yrs for no bad reason but NOT ONE of those companies have ever got back to me to ask why? and they are on my doorstep. I was recently offered some good value bacon and within a week my regular supplier phoned and queried why I had not ordered any in the last 10 days - that's good business.
We constantly look at ways to improve and save money and spend many an hour in 'our tourist clients shoes' to look at our restaurant from their perspective.
As you say, its the little things that help.
Couple of simple and often done before things are Free wifi for paying customers and use of a computer and a book library. Many locals query the 'free wifi' but at just 80 cents a day all I need is one user to buy a coke and its paid for the day, not to mention hoards of other who use it. The library is not so profitable but the last 2 yrs had made us about 200€ and many people leave books with us so we have picked up maybe 20 books to read at home for nothing - then these books will go to the library. This 200€ covers flights for 3 to return to UK next month so worth doing.
Shopping for ourselves rather than just picking up the phone and paying extra for delivery etc has saved us around 100€ a week and soft drinks alone.

There are too many points to list and we will continue to see how we can improve and save costs.

 

peteknopp
Forum Legend
Forum Legend
 
 
  
Re: Working smarter, not harder!

Post Posted: Wed Oct 26, 2011 3:27 pm

Are you asking from a business owners point of view or from the customers?

 

Canoeman
Forum Legend
Forum Legend
 
 
  
Re: Working smarter, not harder!

Post Posted: Wed Oct 26, 2011 5:02 pm

- peteknopp

Agree with your thoughts. I have stopped using at least 3 suppliers over the last 6 yrs for no bad reason but NOT ONE of those companies have ever got back to me to ask why? and they are on my doorstep. I was recently offered some good value bacon and within a week my regular supplier phoned and queried why I had not ordered any in the last 10 days - that's good business.
We constantly look at ways to improve and save money and spend many an hour in 'our tourist clients shoes' to look at our restaurant from their perspective.
As you say, its the little things that help.
Couple of simple and often done before things are Free wifi for paying customers and use of a computer and a book library. Many locals query the 'free wifi' but at just 80 cents a day all I need is one user to buy a coke and its paid for the day, not to mention hoards of other who use it. The library is not so profitable but the last 2 yrs had made us about 200€ and many people leave books with us so we have picked up maybe 20 books to read at home for nothing - then these books will go to the library. This 200€ covers flights for 3 to return to UK next month so worth doing.
Shopping for ourselves rather than just picking up the phone and paying extra for delivery etc has saved us around 100€ a week and soft drinks alone.

There are too many points to list and we will continue to see how we can improve and save costs.



Hi Peter

Now that i an in Portugal and left my business behind in the UK. I find that i have time on my hands like many others do. I don't know if this comes under " Work smarter not harder ".

I have a big box trailer and i have recently advertised on another forum a collection service not because i need the money but it does help but i have to fill in the time i have each day.

I did tis because everybody has a car and often need something collected. I know companies do deliver but not when it's needed more when they want to deliver. At least from my experience.

Peter


_________________

Blog petersvaleboahouse.blogspot.com

Blog. iberianspices.blogspot.pt/

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peterfc
Forum Legend
Forum Legend
 
 
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