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Health card

Discussion forum for expats moving to or living in Portugal.
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Health card

Post Posted: Fri Sep 14, 2007 1:52 am

Hopefully by sharing what I've been thru these past couple of days means that some of you won't fall into the same situation.
A few days ago I noticed that I had developed an ear infection. Having had quite a few in my lifetime I knew right away what it was. We moved into our house back in May but registering for a doctor kept being put on the backburner for some reason. Because chemists here are pretty good at dispensing drugs that normally need a doctors prescription I tried them, but unfortunately in this case I was told that they do need a prescription.
So I go to the Centro de Saude in Alcobaça only to be told that there is one closer to me and that I have to register there. So off I go to the other Centro de Saude only to find that all the staff are off on vacation until the 19th. Well, I can't wait that long with an infection so I go back to the chemist and explain all of this hoping she would view it as an exception but again no success. Was told that my only other option was to go to hospital. So after a two and half hour wait, paying 57.75 euros and a lengthy explanation as to why I didn't have a 'cartão de utente' (health card) I finally got to see a doctor and get my prescription. Back to the chemists to get it filled (another 30 euros) where I'm told that had I had a 'cartão de utente' I wouldn't be paying full price for the prescription! Shocked
Moral of the story: Make registering at your local centro de saude a priority. You will suffer less and so will your wallet!


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Life is too short, so follow your dream...

www.golfportugal.ca

 

Silvers
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Re: Health card

Post Posted: Fri Sep 14, 2007 2:53 am

Hi Silvers,

Was the closer one at Cela, Tracey needs to go about her ear too but no point going there if it's shut.

Hope it clears up quickly,

Cheers,

Nick.

 

nimitza
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Re: Health card

Post Posted: Fri Sep 14, 2007 4:17 am

I registered at our local centre de saude (sp) but when I needed them, I discovered I should have started queuing at 5 am. Ended up at the local hospital as well but only cost 7.5 euros plus 1.5 euros for an xray and then about 20 euros for the prescription. Only waited about an hour and the service was good. Am considering private doctor just to get seen when I need it. K

 

kaybee
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Re: Health card

Post Posted: Fri Sep 14, 2007 4:43 am

- nimitza

Hi Silvers,

Was the closer one at Cela, Tracey needs to go about her ear too but no point going there if it's shut.

Hope it clears up quickly,

Cheers,

Nick.



Hi Nick,
No, the one closest to us is in Pinhal Fanheiro which is just before Barrio. But if there is one in Cela then I would assume that is where Tracey should go to. Hope she gets to see one soon. All the best!


_________________

Life is too short, so follow your dream...

www.golfportugal.ca

 

Silvers
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Re: Health card

Post Posted: Fri Sep 14, 2007 4:46 am

- kaybee

I registered at our local centre de saude (sp) but when I needed them, I discovered I should have started queuing at 5 am. Ended up at the local hospital as well but only cost 7.5 euros plus 1.5 euros for an xray and then about 20 euros for the prescription. Only waited about an hour and the service was good. Am considering private doctor just to get seen when I need it. K



Hi Kaybee,
Exactly my point. Had I been registered already all I would have paid at the hospital was 7.75 and then about 20 euros for prescription. The important thing is getting registered and getting a 'cartão de utente' aka health card.


_________________

Life is too short, so follow your dream...

www.golfportugal.ca

 

Silvers
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Re: Health card

Post Posted: Fri Sep 14, 2007 5:16 am

We registered at Cela last year because our kids needed extra jabs to be able to start school here.
We used our European Health Insurance Cards, Passports, Fiscal number and proof of address.
No new card was issued however, just a printout to confirm our details from the MINISTÉRIO DA SAÚDE, EXTENSÃO CELA.

 

nimitza
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Re: Health card

Post Posted: Fri Sep 14, 2007 3:14 pm

Usually the process is that you have to get a social security nº at the Segurança Social, then go to the local health centre (Centro de Saúde) with that number and apply for a health card (cartão de utente). You often have to wait for the cards some time but will usually be given a piece of a paper for both in the meantime.

I just did the whole process with my friends to get their kid into school. We managed to get the jabs done using the British/EU card they were issued but they have been told to give copies of the health card (cartão de utente) to the school authorities when they arrive.

You can read about my fun here if you like. I will write up part 3 later, as we went to the school meeting yesterday. The blogs are meant to be in humour, by the way, but they might help in some way too. Wink

www.nativeportugal.com...urn-b-word

www.nativeportugal.com...rd-part-ii

 

Bruxinha
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