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Meo Help !!!!!

Discussion forum for expats moving to or living in Portugal.
Subforums: Property for Sale/Rent, 2nd Hand Items for Sale/Wanted, Job Vacancies/Employment Wanted

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Re: Meo Help !!!!!

Post Posted: Thu Aug 31, 2017 5:07 pm

Have you tried speaking to Telepac or Sapo rather then MEO? I know they are all part of the same group but it does seem the left hand doesn't know and isn't the slightest bit interested in what the right hand is doing!
Also sent you PM.


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mikeymike
Frequent Poster
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Re: Meo Help !!!!!

Post Posted: Thu Aug 31, 2017 6:57 pm

Yes tried all permutations

 

limey
Regular Poster
Regular Poster
 
 
  
Re: Meo Help !!!!!

Post Posted: Thu Aug 31, 2017 11:25 pm

- limey

Its nothing to do with my settings . Its an internal Meo problem which for some reason they won't address or even let me know why it can't be resolved. The problem with Meo is that there is noone to escalate the problem to ; the most senior people available are the supervisors .There just doesn't appear to be any mechanism to resolve the problem



Not totally correct as far as the escalation process is concerned. Go into a MEO shop and ask to make a complaint to the Administration Office. You will be given a form to complete in a similar way to making an entry in the book. We had a resolution to our problem the same day using this route.

Good luck!

 

Jetlagged
Forum Pro
Forum Pro
 
 
  
Re: Meo Help !!!!!

Post Posted: Thu Dec 21, 2017 10:17 pm

call meo tel 1609 its an english speaking service to talk you through set up very helpful good luck

my problem turned out to be the pt post down the road

 

strongbow
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