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Computer help thread -

Discussion forum for expats moving to or living in Portugal.
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Computer help thread -

Post Posted: Tue Jun 07, 2005 1:42 am

Moon has kindly offered to help with any PC gremlins. Shocked

I think this will be really helpful especially to anyone stuck in Portugal with no one to turn to for help.

Please post them under this thread, just keeps them altogether.

thanks Moon
Sure site admin wont mind...its all relevant and keeps all us Portuguese folk in touch

 

Carole
Forum Legend
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Re: Computer help thread -

Post Posted: Tue Jun 07, 2005 12:34 pm

Thanks, Piglet, I'll be pleased to help out.
Most problems are just a matter of maintenance but , for any severe problems, I can direct members to a specialist site wherein the resident geniuses will be happy to diagnose any computer fault- for free. Smile Let's see what turns up.


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668...the neighbour of the beast

 

moon
Regular Poster
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Re: Computer help thread -

Post Posted: Tue Jun 07, 2005 1:53 pm

Hi Moon...many thanks for that

What about duplicate and triplicate and quadruple emails. They are coming in thick and fast at the moment I get emails I have received days ago!!

I am not familiar with the area you mention...never been further up the western coast than Sao Tentanio (think that is the spelling) Good Luck with your quest.

Kind Regrds
Piglet

That would seem to be a problem with your service provider as your PC is only downloading what is on the provider's servers, not duplicating your mail all of itself.

You may have checked a box somewhere which said 'Leave a copy of email on the server after downloading' If you can access your email on the provider's server ( such as I can do by going to my BT mail site) check to see if such an option exists there.

Do you use Outlook Express and are you using any spam filtering software such as 'Mailwasher' ?

Thanks for the 'good luck'. It's going to be a very exciting trip.
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668...the neighbour of the beast

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moon
Newbie



Joined: Jun 06, 2005
Posts: 8
Location: UK
Posted: Mon Jun 06, 2005 5:45 am Post subject: Re: Vale Da Telha Aljezur and Western Algarve

--------------------------------------------------------------------------------

P.S.
If you are using OE or Outlook, go to your 'Accounts' tab, highlight an account and go to 'Properties' then to the 'advanced' tab. You will see a check box saying 'Leave a copy on server'. Make sure that is UNchecked and do the same for each account.
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piglet
Newbie



Joined: Apr 02, 2005
Posts: 15
Location: UK/Vale da Telha
Posted: Mon Jun 06, 2005 7:37 am Post subject: Re: Vale Da Telha Aljezur and Western Algarve

--------------------------------------------------------------------------------

Hi I have found the box you are talking about, but I have not ticked this. I wont loose my emails if I untick this box will I?...just that it is a business account ...and I am scared of the beasty

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moon
Newbie



Joined: Jun 06, 2005
Posts: 8
Location: UK
Posted: Mon Jun 06, 2005 6:23 pm Post subject: Re: Vale Da Telha Aljezur and Western Algarve

--------------------------------------------------------------------------------

Hi,
Unchecking the Outlook Express box marked 'Leave a copy on server' will not cause you to lose any emails on your computer. It will mean that, once you have downloaded your mail, there is not another copy left on the server.

However, Piglet, clarity is the key to solving PC problems. I am assuming, for safety, that you are using Outlook Express and it is the checkbox in Outlook Express that you are referring to ?

I wouldn't want to be the cause of you losing your files.

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piglet
Newbie



Joined: Apr 02, 2005
Posts: 17
Location: UK/Vale da Telha
Posted: Mon Jun 06, 2005 7:50 pm Post subject: Re: Duplicate emails

--------------------------------------------------------------------------------

Moon it is Ms Outlook

I have now unchecked that box. So fingers xrossed.

Many thanks

 

Carole
Forum Legend
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Re: Computer help thread -

Post Posted: Tue Jun 07, 2005 1:59 pm

Smile Don't worry, you won't lose anything from your machine.

Let me know if it solves your duplicate mail problem.


_________________

668...the neighbour of the beast

 

moon
Regular Poster
Regular Poster
 
 
  
Re: Computer help thread -

Post Posted: Wed Jun 08, 2005 12:14 am

Hi Moon

It did not work Crying or Very sad

Well it did with my machine...but the other PC did not receive any emails, we are on wireless. Crying or Very sad Crying or Very sad

 

Carole
Forum Legend
Forum Legend
 
 
  
Re: Computer help thread -

Post Posted: Wed Jun 08, 2005 12:42 pm

OK, it did fix the problem on your machine though. That indicates that leaving duplicates on the server was the basic cause of the problem.
Now to find out why your other machine is affected by that.
Can you explain your set-up, number of machines, do they have different email addresses etc. ?

support.microsoft.com/...-us;292249

www.comentum.com/outlo...ssues.html

www.sperrysoftware.com...tes.asp#Q1

Try this;
Go into your 'Advanced' tab again and change the 'Time-out' settings to 'Long' or ten minutes, whichever option Outlook gives you.


_________________

668...the neighbour of the beast

 

moon
Regular Poster
Regular Poster
 
 
  
Re: Computer help thread -

Post Posted: Fri Jun 10, 2005 1:42 pm

Hi Moon

the other machine ... "is mirrored" Shocked I am told. I am also told if I only have my settings on 5 days...if I do not download my emails in that time I will lose them...now I am confused. (so if for example I am away on hols....tough doo doos Laughing

If our hosting company...should they know, as its only a real problem in last ..month or so. Use to happen occassionally but now several times a day, evry day.

PC's are sooo stressing

 

Carole
Forum Legend
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