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Communications (Telephone, Post, Internet, TV, Radio)

Croatia - Communications (Telephone, Post, Internet, TV, Radio)


Telephone service in Croatia is considered good and reliable. The Croatian phone company (Hrvatski Telekom) is a foreign subsidiary of Deutsche Telekom.

Long-distance calls to the U.S. are expensive (two to three times higher than calls placed from the U.S.), and calls to continental Europe are very expensive. AT&T, MCI, and SPRINT international operators can be accessed directly from most regions.

Mobile phone use is widespread and gaining in popularity, especially among the younger generation. Due to terrain features, not all areas have good mobile coverage.

The two main providers are T-mobile, tel: (+385-1) 481-16-56, and VIP, tel: (+385-1) 481-54-80.

Postal Service

The Croatian Post Office (Hrvatska Pos?ta) provides an international telegram service that is both inexpensive and reliable.

Foreign currency may be exchanged at most post offices.

Public card-operated international telephones are available in most post offices, and pre-paid calling cards are sold as well.

Postal service is considered generally reliable, however, private courier services are available for those wishing to send valuable goods or documents more securely.

International mail sent through the Croatian Postal Service (Hrvatska Pos?ta) takes an average of 7-10 days to reach the U.S., and only a few days to get to other parts of Europe.

The Main Post Office in Zagreb is open from 07:00 AM until 9:00 PM Monday through Friday, and from 08:00 AM through 6:00 PM on Saturday, and from 08:00 AM through 2:00 PM on Sunday. Tel: 481-10-90

Post office locations in Zagreb:

10000 Zagreb, Branimirova 4, Tel: 4981-545, 4981-550

10101 Zagreb, Jurisic'eva 13, Tel: 4811-095, 4811-090


Zagreb has several Internet Service Providers. Services offered range from basic dial-up to broadband service (such as cable modem). ISPs generally offer lower rates at night, usually starting after 7 PM.

Some of the local ISPs are:

CARNet, tel: 0800-CARNET or 616-5616
HTNet, tel: 491-3800
GlobalNet, tel: 0800-0500 or 659-9000
ISKON, tel: 0800-1000 or 600-0700
Net4U, tel: 0800-444-444
VIP.online, tel: 091-7700

For those without a PC, Internet Cafes can be found in the major cities, towns and tourist areas. Most cafes charge USD 2.00-4.00 per hour for browsing the web, and some have additional charges for printing.


Croatian Radio and Television (HRT) currently broadcasts on three national channels. In addition to HRT, Nova TV broadcasts on the national level. There is a regional network of up to a dozen local, private TV stations as well. Many of the Croatian channels show American movies and sitcoms in English with Croatian subtitles.

American TV (NTSC) is incompatible with the local Croatian transmission system (PAL). A PAL TV or a multi-system TV with PAL capacity is necessary if you want to view Croatian/European TV. It is also a good idea to have a multi-system VCR and/or DVD player, as local video rental outlets have a good selection of PAL-format videos available.

Cable TV is available in some districts of major cities, but is not universally available. Satellite subscription service is available, allowing reception of German, Austrian, Slovenian, Italian, French and other channels, including BBC, CNN, and CNBC.


Croatian radio broadcasts are similar in format to Western European stations, with the music played including contemporary pop (Top 40), classical, jazz, oldies and some alternative rock music.

Read more about this country

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