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Singapore - Taxis
Within Singapore, taxis are convenient but not always the most cost-effective options. However, fares are still relatively inexpensive, they’re clean, and the drivers speak English. You can find taxi stands at shopping malls, public buildings, and hotels. You can also flag them down from the roadside. Although taxis can be convenient, on public holidays and during busy times you might end up waiting in long lines to get one. It can be hard to find them when it’s raining, too.
Some of the most popular taxi companies include:
CityCab and Comfort (tel. 65/6552-1111)
TIBS (tel. 65/6555-8888)
SMRT (tel. 65/6555-8888)
Taxis charge a metered fare. This is usually around S$3 for the first kilometer and then goes to S20¢ for each additional 300 to 400m or 45 seconds of waiting. During peak hours, 7 and 9:30am Monday to Friday, and 5 and 8pm Monday to Saturday an additional 35% is added to the fare. A S$3 surcharge is added if you're traveling within the Central Business District (CBD) from 5pm till midnight Monday through Saturday. You will also pay an extra charge when you travel through an Electronic Road Pricing (ERP) scheme underpass. Charges from S50¢ to S$3 are added on the Central Expressway (CTE), Pan-Island Expressway (PIE), and selected thoroughfares in the CBD. These will all be added to your metered fare. If you travel between midnight and 6am you will pay 50% more. In addition, from 6pm on the eve of a public holiday to midnight the following day, there is an extra S$1.
Taxis take cash as payment and some also take credit cards. If you do pay by credit card then you might be charged an extra 10% for payment processing. If you pay by credit card then make sure you get a receipt for your transaction.
Unlike in some countries, taxi scams in Singapore are rare but they do happen. Occasionally, someone might tell you that there is an extra fee for the type of car that you are in. If you call a Mercury in advance, then there is an extra fee. However, if you flag one down on the street and it stops then there isn’t. A flat S$8 fee is usually charged for booking the Mercury in advance. The best way to avoid any kind of taxi scam is to make sure the meter is on and to be aware of the taxi rules. It is also important to get a receipt, especially if you want to make a complaint. Write down the taxi number, the time you took the ride, the problem, and the name of the taxi company.
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