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Communications (Telephone, Internet, TV, Post)

Frankfurt - Communications (Telephone, Internet, TV, Post)

There are a few residential telephone service providers in the city. Many expats rely on phone cards, which can be purchased at many local shops, and typically offer better rates than residential service for long distance calls. Here are two of the most commonly used providers in Frankfurt:

Die Deutsche Telekom AG

Auf der Zeil

069 90 92 0

Viag Interkom GmbH and Co.

Auf der Zeil

0911/6891 0891

Many expats also rely on cellular service, rather than residential phone lines. There are numerous cellular service providers in Frankfurt, and they typically offer a wide range of plans. One of the most popular providers is RoamSimple, which offers pay as you go plans to help you manage your communication budget. You can find more information about this service at www.roamsimple.com.

Another frequently used provider that offers cellular service is Blauworld. This company also offers short term cell phone rentals, so if you need quick access to telephone communication while you're setting up a residential line, this is a good temporary choice. To find out more about their services, visit www.blauworld.de.

Short term cell phones are also available at the airport, but the prices are significantly higher than if you purchase from a carrier in the city.

Local television channels can be accessed with just your television antenna, but there are no English language broadcast channels accessible in Frankfurt. If you want a wide variety of channels, you will need to set up satellite television service. Most installers offer packages through the SKY network, which includes a variety of English channels, as well as channels in German and other languages.

If you are renting an apartment or flat, make sure that your landlord will allow you to have a satellite installed. Also, you will want to check with an installer to make sure your satellite can be positioned correctly to receive satellite feeds.

Residential high speed internet access is extremely uncommon in Frankfurt, and few residents even use modem connections. There are numerous internet cafes throughout the city where you can surf the web for about 3 or 4 Euros per hour. Some Starbucks location in Frankfurt offer free or cheap wireless internet access,

There are several full service post offices in Frankfurt, but many of them are difficult to find. The three easiest full service post offices are:

- Inside the Hauptbahnhof (central station), near the McDonalds by the long distance ICE/IRE trains.

- In the Zeil shopping area.

- Near the Sudbahnhof (southern station), across the square from exit Diesterwegplatz.

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Expat Health Insurance Partners


Our award-winning expatriate business provides health benefits to more than 650,000 members worldwide. In addition, we have helped develop world-class health systems for governments, corporations and providers around the world. We want to be the global leader in delivering world-class health solutions, making quality health care more accessible and empowering people to live healthier lives.

Bupa Global

At Bupa we have been helping individuals and families live longer, healthier, happier lives for over 60 years. We are trusted by expats in 190 different countries and have links with healthcare organisations throughout the world. So whether you're moving abroad for a change of career or a change of scene, with our international private health insurance you will always be in safe hands.


Cigna has worked in international health insurance for more than 30 years. Today, Cigna has over 71 million customer relationships around the world. Looking after them is an international workforce of 31,000 people, plus a network of over 1 million hospitals, physicians, clinics and health and wellness specialists worldwide, meaning you have easy access to treatment.