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Utilities (Electricity, Gas, Water, Household Waste)

Luxembourg (City) - Utilities (Electricity, Gas, Water, Household Waste)


Energy, electricity, gas and water can be applied at the one-stop place, the Luxembourg Energy Office (LEO). Their website at www.leoenergy.lu provides information and forms to download for requesting to open new accounts. There are also forms and guidelines on change of address, payment methods and so on. For general enquires, call their Customer Center hotline at 2639 4848, or walk in to their Customer Service Center at 9 Roosevelt Boulevard L-2450 (open Mondays through Fridays, 8am to 5pm), or email at info@leoenergy.lu. Do note that the electricity and gas sector have recently been liberalized in Luxembourg. To apply for a new utility account, you will need a copy of your residence permit and proof of residential address.

For new connections, you will need to contact the various offices for advice on the procedure. For new electricity services, call 4796 3288 or 4796 2871; email electricite@vdl.lu. For new water connection services, call 4796 2883. For new gas connection services, call 4796 2763.

The rates for electricity, water, sewerage, and gas are available for reference at the LEO website.

Waste disposal is collected in pre-bought garbage bags that bear the inscription "City of Luxembourg – Bag – Garbage". Waste that is not placed in the proper bags may not be collected. The bags can be bought at many places.


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Expat Health Insurance Partners


Bupa Global

At Bupa we have been helping individuals and families live longer, healthier, happier lives for over 60 years. We are trusted by expats in 190 different countries and have links with healthcare organisations throughout the world. So whether you're moving abroad for a change of career or a change of scene, with our international private health insurance you will always be in safe hands.

Cigna

Cigna has worked in international health insurance for more than 30 years. Today, Cigna has over 71 million customer relationships around the world. Looking after them is an international workforce of 31,000 people, plus a network of over 1 million hospitals, physicians, clinics and health and wellness specialists worldwide, meaning you have easy access to treatment.