±JOIN OUR NEWSLETTER
±Compare Expat Providers
±Expat Focus Partners
±Latest Financial Articles
· Moving Abroad, Before And After Brexit
· Expat Focus Financial Update February 2018
· How To Navigate Brexit When Sending Money Abroad
· Expat Focus Financial Update January 2018
· Top Tips for Buying a Property Overseas in 2018
· Expat Focus Financial Update December 2017
· World Events And Currency: Why Politics Affect An Exchange Rate
· Expat Focus Financial Update November 2017
· What Might Brexit Mean For Expat Finances?
ElectricityBack to top Back to main Skip to menu
Malaysia - Electricity
Electricity in Malaysia has a standard voltage of 240v. The frequency is 50Hz. This is standard for major cities and in rural areas, the voltage can be between 220v and 240v.
Plus sockets are the standard three-pin type of plug. This means that all electrical appliances with a 240v plug three-pin plug are suitable for Malaysian electrical sockets.
Expats from Britain will not need an adaptor for electrical appliances. United States and other European countries expats will have to use an adaptor as the standard US and Continental Europe two-pin plugs are not suitable for use in Malaysia.
Electricity Suppliers in Malaysia
Energy suppliers in Malaysia are regulated by the state. The Department of Gas and Electricity Supply Act maintains price regulation. The main electricity supplier in Malaysia is Telaga Nasional Berhad. This is also the largest company in the whole of South East Asia. The only two areas which are not supplied by TNB are Sabah and Sarawak.
Most property owners, whether they live in their property or rent them out, will have the electricity in their own names. Although some landlords who have longer term tenants would prefer the tenant to register their names as tenants and this can be done at a local customer service centre of TNB.
Tenants and property owners can register for a supply of residential electricity online via the above website. The regional customer service centre can also be reached by telephone which has an English speaking version.
Telephone number: 15454 from inside Malaysia and this is the national number.
On registering for an electricity supply the following information is required:
- Valid identification
- Valid tenancy agreement which is stamped
- The owner of the properties consent in a written and signed letter
- Proof of occupancy and address such as a recent bank statement
- Payment fee and deposit of two months
You can manage your electricity bill online. Bills are generated on a monthly basis and you can read your meter and submit the reading online. If a meter reading is not submitted then an estimated bill is sent out. Meter readings by the customer can be done for three consecutive months; TNB will do a meter reading every fourth months and access must be given to their meter readers. You may have a call every month but if meter readers are unable to access the property then use the online facility to submit your own meter reading.
There is a range of options for paying your electricity bill:
- Direct Debit
- Online bank transfer
- Paying at an ATM machine. Most local banks will offer this service
- Paying in cash at local shops
Bills are payable within thirty days from the date of the bill. Penalties and charges will be applied to late payments. It is advisable to set up a direct debit payment to avoid late payments on bills. Malaysian companies are not happy with late payers and charges will be added by the day. All banks accept payment of electricity bills over the counter and you must present your bill for stamping.
Bills are printed in Malay and the key areas are highlighted below:
- Bill Eletrik – Electricity Bill; your tariff will be detailed here
- Bil Akhir - Previous bill amount will be displayed here
- Bayaran Akhir – Payment received from your last bill
- Kadar – Rate – this is the amount of electricity you are charged for
- Jumlah – This will detail consumption of electricity
- Jumlah Bil Bulan Semasa – Amount payable for the current period
- Jumlah Perlu Dibayar – This is the total amount payable for the whole period and the amount which has to be paid within thirty days.
You can receive your bill in paper form or choose an electronic version. A paper version is advisable at the start while you get into the habit of paying your monthly charges unless of course you’re an expert bill payer who pays immediately and is unlikely to forget to pay your bills. Avoid incurring those extra charges by paying promptly.
Expat Health Insurance Partners
Our award-winning expatriate business provides health benefits to more than 650,000 members worldwide. In addition, we have helped develop world-class health systems for governments, corporations and providers around the world. We want to be the global leader in delivering world-class health solutions, making quality health care more accessible and empowering people to live healthier lives.
AXA - Global Healthcare
As the global healthcare specialists for AXA, the world’s number one insurance brand, we can help you get fast access to expert medical care, whenever and wherever you need it. All our plans include evacuation and repatriation, a second medical opinion service and extra support from a dedicated case manager if you’re diagnosed with cancer. You’ll also have 24/7 support from our caring multilingual team - we’ll always remember you’re a person, not a case number.
At Bupa we have been helping individuals and families live longer, healthier, happier lives for over 60 years. We are trusted by expats in 190 different countries and have links with healthcare organisations throughout the world. So whether you're moving abroad for a change of career or a change of scene, with our international private health insurance you will always be in safe hands.
Cigna has worked in international health insurance for more than 30 years. Today, Cigna has over 71 million customer relationships around the world. Looking after them is an international workforce of 31,000 people, plus a network of over 1 million hospitals, physicians, clinics and health and wellness specialists worldwide, meaning you have easy access to treatment.