±JOIN OUR NEWSLETTER

Get useful expat articles, health and financial news, social media recommendations and more in your inbox each month - free!



We respect your privacy - we don't spam and you can unsubscribe at any time.

±Compare Expat Providers

Expat Health Insurance Quotes

Foreign Currency Exchange Quotes

International Moving Quotes

We're very social! Follow Expat Focus on Facebook, Twitter, Pinterest and Google+

Expat Focus Facebook PageExpat Focus on TwitterExpat Focus Pinterest PageExpat Focus Google+ Page

Notify me when new content is added about a country

±Expat Focus Partners

Postal Service and Mail Delivery

Malaysia - Postal Service and Mail Delivery


The postal delivery system in Malaysia is state-owned and called Pos Malaysia.

www.pos.com.my/pos/appl/personal.asp

Tel: 1300 300 300

The Pos Mel is responsible for managing all postal arrangements within Malaysia and for overseas mail. The national system is responsible for all mail management services. There are private courier companies who are available and courier services are also offered by Pos Malaysia.

Service Reliability

The postal service is reliable and efficient. Mail within Malaysia is efficient and outbound overseas mail can be delivered within a week depending on the country you are sending to and the efficiency of their delivering service.

Post Offices and Mailboxes

Post Offices are available in and around major cities and usual opening times are between the hours of 10am and 6pm, Monday – Saturday. The post offices sell a range of stationery goods and postage stamps and offer a counter service for the weighing of packages. Letters and packages are weighed for pricing purposes. There are over 1000 post offices in Malaysia.

Mailboxes are dotted around the city and are red and yellow in colour. Red is for standard mail and yellow is for express mail (which is equivalent to first class in the UK). Collection times are displayed on the front of mailboxes.

Delivery

Delivery is direct to your door or a post box in an apartment building, usually found on the ground floor. Parcels are delivered direct to your door to be signed for. A card is left for any registered mail or parcels to be signed for if there is no-one at home. The delivery is then taken to a collection point where you can pick your delivery on proof of identification.

There is a mail forwarding service available if you’re moving home, this can be filled in online or you can fill in a form available at any post office and pay a very small fee for the service.

If you live in a particularly remote area, it is advisable to set up a post office box number where you can collect your mail. This can easily be arranged online on the Pos Malaysia website or in the post office itself.

Costs

The cost of sending mail in Malaysia is very reasonable and the Pos Malyasia website details a list of all costs associated with sending mail and parcels.

www.pos.com.my/pos/personal/general_mail/std_letter.aspx

There are certain sizes, types of envelopes and weights that determine the price of sending a package or letter. It is fair to say, the bigger the letter or parcel, the more the delivery service will cost.

Additional Services available from the Postal Service

Pos Malaysia offers additional services online and over the counter at their many shops. You can sign up online for their bill payment service and all household utility bills can be paid via Pos Malaysia. These include, gas, electricity, water, fixed landline telephone bills and even mobile telephone bills.

https://www.posonline.com.my/ecommerce/newPOsonline/bill_payment.asp

If you have sent a letter or a parcel via registered post, you can track your letter or parcel online and check when it has been received at the other end.

www.pos.com.my/pos/appl/service/sub_e_parcel.asp

You can also track times of inland postal times for all mail here:

www.pos.com.my/pos/appl/fast_mail_rate.asp

Malaysian Addresses

Addresses on letters and mail should be legible to ensure delivery to the correct address. The postcode should always be used to avoid delivery delays.

The standard way to write an address on an envelope is as follows:

- Name of recipient
- House number/name/building name/floor
- Street
- Postcode and city or town
- State

For example:

- Mr Jones
- 9 Central Buildings
- Central Town
- 50609 Kuala Lumpur
- Kuala Lumpur

The address should be written in the centre of the envelope.

Postcodes are in a five-digit format and the first two numbers will determine the State where the address is. The postcode for Kuala Lumpur is 50 and 60, followed by the next three digits which determine the precise address.

There is a postcode checker on the Pos Malaysia website.

www.pos.com.my/pos/appl/personal.asp

The postal system in Malaysia is well oiled and there are few problems with lost mail. The post office counter service has mostly English-speaking staff that are happy to help with any query you may have. Overall, the mail delivery system is reliable and safe.




Expat Health Insurance Partners


Aetna

Our award-winning expatriate business provides health benefits to more than 650,000 members worldwide. In addition, we have helped develop world-class health systems for governments, corporations and providers around the world. We want to be the global leader in delivering world-class health solutions, making quality health care more accessible and empowering people to live healthier lives.

Bupa Global

At Bupa we have been helping individuals and families live longer, healthier, happier lives for over 60 years. We are trusted by expats in 190 different countries and have links with healthcare organisations throughout the world. So whether you're moving abroad for a change of career or a change of scene, with our international private health insurance you will always be in safe hands.

Cigna

Cigna has worked in international health insurance for more than 30 years. Today, Cigna has over 71 million customer relationships around the world. Looking after them is an international workforce of 31,000 people, plus a network of over 1 million hospitals, physicians, clinics and health and wellness specialists worldwide, meaning you have easy access to treatment.