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Utilities (Electricity, Gas, Water, Household Waste)

Toronto - Utilities (Electricity, Gas, Water, Household Waste)

Electricity and Gas

The Toronto Hydro Corporation distributes electricity to the city of Toronto through a clutch of affiliate companies. Payments can be made online through the eBills route, or through the Pre-Authorized Payment Plan.

The Toronto Hydro-Electric System may require residents to submit meter readings online on occasions when the company is unable to do so. This can be done by either through a phone call or through an online form. You may refer to www.torontohydro.com/electricsystem/residential/meter_reading/index.cfm for more information.

eBills allows consumers to view and pay their bills online. For details, refer to www.torontohydro.com/electricsystem/billing_and_payment/ebills/index.cfm. The Pre-Authorized Payment Plan ensures automatic payment of the bill on the due date, and details can be accessed at www.torontohydro.com/electricsystem/billing_and_payment/payment_plan/index.cfm

Residents of Toronto can also be served by electricity retailers, details of which can be found on www.torontohydro.com/electricsystem/residential/elec_retailers/faq/index.cfm#q1

Direct Energy Marketing Limited is a natural gas and electricity supplier to residential and commercial complexes in Toronto offering a range of heating, ventilation, and air conditioning services, including energy retrofits, installation, maintenance programs, service, and repair; building automation services; energy management software; and financing for capital intensive projects. To know more, read www.directenergy.com/EN/Pages/CUS/CustomerCare.aspx


Lake Ontario is the source of clean, uninterrupted supply of water to Toronto. Tap water in Toronto meets all quality standards enforced by the Ontario Drinking Water Standards and is safe to drink.

Toronto Water runs the water supply network in the city through six pumping stations in and out of the city. Residents receive a single Utility Bill from the City of Toronto that covers fees for water consumption and solid waste management. This includes services like garbage, recycling, litter prevention and landfill management. Bills are mailed to residents once in four months. Payments can be made through banks under the Pre-Authorized Utility Bill Payment Program or through epost, the online mail delivery service of Canada Post.

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Our award-winning expatriate business provides health benefits to more than 650,000 members worldwide. In addition, we have helped develop world-class health systems for governments, corporations and providers around the world. We want to be the global leader in delivering world-class health solutions, making quality health care more accessible and empowering people to live healthier lives.

Bupa Global

At Bupa we have been helping individuals and families live longer, healthier, happier lives for over 60 years. We are trusted by expats in 190 different countries and have links with healthcare organisations throughout the world. So whether you're moving abroad for a change of career or a change of scene, with our international private health insurance you will always be in safe hands.


Cigna has worked in international health insurance for more than 30 years. Today, Cigna has over 71 million customer relationships around the world. Looking after them is an international workforce of 31,000 people, plus a network of over 1 million hospitals, physicians, clinics and health and wellness specialists worldwide, meaning you have easy access to treatment.