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Hong Kong - Useful Contact Information

There are several government departments that you might encounter when relocating to Hong Kong. The following is a short list of the most common ones that deal with immigration related issues.

Immigration Department
Immigration Tower,
7 Gloucester Road,
Wan Chai, Hong KongTel: (852) 2824 6111
Email: enquiry@immd.gov.hk
http://www.immd.gov.hk/index.html

Transport Department
Tel: (852) 2804 2600
Email: tdenq@td.gov.hk
http://www.td.gov.hk/en/home/index.html

Road Safety Council
Road Safety Council Secretariat,
32th floor, Arsenall House,
Police Headquarters,
No.1 Arsenal Street,
Wan Chai, Hong Kong
Email: enquiries@roadsafety.gov.hk
http://www.roadsafety.gov.hk/eng/

Hong Kong Labour Department
The Commissioner for Labour,
Labour Department
16/F, Harbour Building,
38 Pier Road, Central
Hong Kong
Email: enquiry@labour.gov.hk
http://www.labour.gov.hk/eng/

Mandatory Provident Schemes Fund Authority
Level 36, Tower 1, Metroplaza, 223 Hing Fong Road, Kwai Fong,
New Territories
Tel: (852) 2259 8806
Email: mpfa@mpfa.org.hk
http://www.mpfa.org.hk/eng/main/index.jsp

Hong Kong Social Welfare Department
Tel: 852 2343 2255
Email : swdenq@swd.gov.hk
http://www.swd.gov.hk/en/index/

Inland Revenue Department
Central Enquiry Counter
1/F, Revenue Tower
5 Gloucester Road, Wan Chai
Hong Kong
Tel: 852 187 8088
http://www.ird.gov.hk/eng/welcome.htm

Leisure and Cultural Services Department
Tel: 852 2414 5555
Email: enquiries@lcsd.gov.hk
http://www.lcsd.gov.hk

Energy Efficiency Office at the Electrical and Mechanical Services Department
Tel: 852 2808 3465
Email: eepublic@emsd.gov.hk

Environmental Protection Department
Customer Service Centre
Tel: 852 2838 3111
Email: recycling_helpline@epd.gov.hk
http://www.epd.gov.hk

Agriculture, Fisheries and Conservation Department
The Government of the Hong Kong Special Administrative Region
Tel: (852) 2708 8885
Email: icsenquiry@afcd.gov.hk
http://www.afcd.gov.hk/eindex.html

Education and Manpower Bureau
15/F, Wu Chung House
213 Queen's Road East
Wan Chai, Hong Kong
Tel: (852) 2891 0088
Email: edbinfo@edb.gov.hk
http://www.edb.gov.hk/index.aspx?nodeid=2


Transportation

From mass public transport to flights going in and out of Hong Kong, there are many forms of transportation within Hong Kong. The following is a short list of some of the most relevant transportation offices.

MTR
http://www.mtr.com.hk/chi/homepage/cust_index.html

Kowloon Motor Bus
http://www.kmb.hk/en/

Citybus
http://www.nwstbus.com.hk/home/default.aspx?intLangID=1

New Lantao Bus
http://www.newlantaobus.com/

Hong Kong Tramways
http:// www.hktramways.com/en/index.html

Hong Kong Automobile Association
Membership Tel : 3583-3615
http://www.hkaa.com.hk/sec_content.php?sec_id=1

Octopus Card
http://www.octopus.com.hk/home/en/index.html

Cathay Pacific
Cathay Pacific City,
8 Scenic Road,
Hong Kong International Airport,
Lantau, Hong Kong
Tel: (852) 2747-1888
http://www.cathaypacific.com/cpa/en_HK/homepage?CX_FCN=CXHOME0_CountryChange

Dragonair
Dragonair House,
11 Tung Fai Road,
Hong Kong International Airport,
Lantau, Hong Kong
Tel: (852) 3193-3888
http://www.dragonair.com

Hong Kong Airlines
+852 3151 1888
http://www.hongkongairlines.com/en_HK/homepage

Hong Kong Express Airways
+852 3713 1388
http://www.hongkongexpress.com

Hong Kong International Airport
Tel: +852 2181 8888
http://www.hongkongairport.com/eng/index.html

Turbojet
Enquiry Telephone: Hong Kong (852) 2859 3333
International toll free tel.: 00800 3628 3628 (*Available in China, Macau and Taiwan)
Group booking & charter service: reservation@turbojet.com.hk
Email Address: enquiry@turbojet.com.hk
http://www.turbojet.com.hk/en/

New World First Ferry
Tel: Hong Kong: (852) 2131 8181
Email: ferry_ideas@nwff.com.hk
http://www.nwff.com.hk/

Chu Kong Passenger Transport
Tel: (852) 2858 3876
Email: enquiry@cksp.com.hk
http://www.cksp.com.hk/eng/route/main.html


Housing Services

Hong Kong Electric Holdings Ltd (HEH)
9/F Electric Centre, 28 City Garden Road, North Point, Hong Kong
24-hour Emergency Hotline: 2555 4000
Customer Services: 852 2887 3411 (office hours)
Fax: 852 2510 7667
http://www.heh.com/hehWeb/Index_en

China Light and Power (CLP Power)
13/F 6 On Lai Street, Shatin, New Territories
Emergency Hotline: 852 2728 8333 (24/7)
Customer Info Line: 852 2678 2678
http://www.clpgroup.com/Pages/default.aspx

Towngas
Gas supplier in Hong Kong
Emergency hotline: 852 2880 6999
http://www.towngas.com/eng/cust/index.aspx

The Water Authority
43/F Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong
Tel: 852 2824 5000
Fax: 852 2802 7333
http://www.wsd.gov.hk/en/home/index.html

Real Estate Agents Authority
48/F, Hopewell Centre, 183 Queen's Road East Wanchai, Hong Kong
Tel: 852 2111 2777
Email: enquiry@eaa.org.hk
http://www.eaa.org.hk/Home/tabid/41/language/en-US/Default.aspx

Hong Kong Homes http://www.hongkonghomes.com and Squarefoot http://www.squarefoot.com.hk


Foreign Consulates in Hong Kong

US Consulate General Hong Kong & Macau
26 Garden Road, Hong Kong
Tel: 852 2523 9011
Fax: 852 2845 1598
Email: acshk@state.gov
http://hongkong.usconsulate.gov

British Consulate-General
1 Supreme Court Road, Hong Kong (PO Box 528)
Tel: 852 2901 3000
Email: consular@bcg.org.hk
http://www.fco.gov.uk

Consulate General of Canada
14th Floor, One Exchange Square, Central, Hong Kong
Tel: 852 2810 4321
Fax: 852 2810 6736
Email: hkong-cs@international.qc.ca http://www.canadainternational.gc.ca/hong_kong/index.aspx?view=d
Australian Consulate-General
23/F, Harbour Centre, 25 Harbour Road, Wanchai, Hong Kong
Tel: 852 2827 8881
Fax: 852 2585 4457
Email: consular.hkng@dfat.gov.au
http://www.hongkong.china.embassy.gov.au/hkng/home.html

New Zealand Consulate General
6501 Central Plaza, 18 Harbour Road, Wanchai, Hong Kong
Tel: 852 2525 5044
Fax: 852 2845 2915
Email: nzcghk@netvigator.com
http://www.nzembassy.com/home.cfm?c=15


Health Related Services

Hospital Authority
Tel: 852 2300 6555
http://www.ha.org.hk/visitor/ha_index.asp

Healthy Hong Kong
Surveillance and Epidemiology Branch,
Centre for Health Protection, Department of Health,
18/F, Wu Chung House, 213 Queen's Road East,
Wan Chai, Hong Kong
Email: phis@dh.gov.hk
http://www.healthyhk.gov.hk/phisweb/

Center for Disease Control and Prevention
http://wwwnc.cdc.gov/travel/hong-kong-sar.htm

Department of Health
21/F, Wu Chung House
213 Queen's Road East
Hong Kong
Tel: (852) 2961 8989
Email: enquiries@dh.gov.hk
http://www.dh.gov.hk/eindex.html

Drug Office
Email: pharmgeneral@dh.gov.hk
http://www.drugoffice.gov.hk/eps/root/en/pharmaceutical_trade/home.html
Adventist Hospital
40 Stubbs Road
Tel: (852) 3651 8888
http://www.hkah.org.hk

Canossa Hospital
1 Old Peak Road
Tel: (852) 2522 2181
http://www.canossahospital.org.hk

Hong Kong Central Hospital
One Lower Albert Road, Central
Tel: (852) 2522 3141
http://www.hkch.org

Matilda and War Memorial Hospital
41 Mount Kellett Road, The Peak
Tel: (852) 2849 0111
http://www.matilda.org

Hong Kong Sanatorium and Hospital
2 Village Road, Happy Valley
Tel: (852) 2572 0211
http://www.hksh.com

Hong Kong Dental Association
8/F., Duke of Windsor Social Service Bldg.,15 Hennessy Rd., Wanchai, H.K.
Tel.: (852) 2528 5327
Fax.: (852) 2529 0755
Email: hkda@hkda.org
http://www.hkda.org

Hong Kong Midwives Association
D1, 13/F., Hyde Centre,
223 Gloucester Road,
Wanchai, Hong Kong
Tel: (852) 2893 8800
http://www.midwives.org.hk

Hong Kong Medical Association
http://www.hkdoctors.org



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