Belize – Internet

Who are the major internet service providers in Belize?

Belize’s internet market is shaped by two dominant players: Belize Telemedia Limited (BTL), which operates under the Digi brand, and Speednet Communications Ltd, which trades as SMART. Together, these two companies hold commanding positions in both fixed broadband and mobile services throughout the country.

Digi (Belize Telemedia Limited / BTL)
Digi is majority-controlled by public entities — the Government of Belize holds 49.3% of issued ordinary shares, the Belize Social Security Board owns 34.3%, and the Central Bank of Belize accounts for a further 8%. The company delivers fibre-to-the-home (FTTH), DSL, and mobile broadband services. Its DigiONE product is a quad-play bundle launched in April 2023. For BZD $219 per month, subscribers receive 200 Mbps download and 100 Mbps upload speeds alongside a basic 130-channel IPTV service accessible on up to four devices. Entry-level plans begin at BZD $79 for 20 Mbps service with IPTV on two devices. Sign-up is possible online, over the phone, or in person at any DigiStore. Current plans and availability can be found at www.livedigi.com, or by calling 0-800-922-2600.

Smart (Speednet Communications Ltd)
Smart provides a broad range of internet solutions, encompassing both fibre-optic and wireless connections. The company operates an extensive network of wireless towers, enabling it to deliver high-speed internet to subscribers across a wide footprint. You can reach Smart at www.smart-bz.com or by calling 0-800-472-2587. Smart offers postpaid and prepaid mobile data plans and actively competes with Digi on price in many parts of the country. Its pricing in Belize dollars is frequently comparable to Digi’s, and in some cases slightly more affordable for equivalent speeds.

Nexgen and other regional ISPs
Nexgen is capable of delivering fibre-to-home speeds of up to 200 Mbps, with packages ranging from 25 Mbps for BZD $49 per month (approximately USD $24.50) up to 200 Mbps for BZD $180.25 per month (approximately USD $90.13). Regional providers like Nexgen expand consumer choice within their service areas and help bring connectivity to communities that larger networks have not yet reached. However, none of these smaller operators have nationwide reach. Always consult official provider websites for up-to-date pricing and availability, since plans and fees are subject to change.

Satellite providers
Satellite internet options include Viasat, which has been available since 2021 and offers approximately 17 Mbps download and 3 Mbps upload with a 1,000 GB monthly data cap. Starlink’s regulatory position in Belize is more nuanced — full details are covered in the connection types section below. Expats should exercise caution when selecting a satellite provider, as certain operators conduct business without remitting the required taxes and access fees to the Government of Belize.

What types of internet connection are available in Belize?

Fibre-to-the-Home (FTTH)
Residents in areas served by fibre infrastructure can subscribe to DigiNet or DigiONE bundles. Fibre coverage is concentrated in urban hubs such as Belize City, Belmopan, San Pedro (Ambergris Caye), and a number of larger towns. Where a direct fibre connection is in place, users frequently report speeds that rival those found in many developed countries.

DSL / ADSL
DSL connections remain a popular choice for many households. Operating over existing copper telephone line infrastructure, DSL delivers broadband speeds adequate for streaming, video calls, and everyday online tasks. DSL is more broadly available than fibre in suburban settings and smaller towns, though speeds are inherently lower and can diminish with greater distance from the telephone exchange.

4G LTE Mobile Broadband
Belize Telemedia has rolled out 4G LTE across its cellular network, placing Belize ahead of several other Central American nations in mobile broadband deployment. DigiCell (Digi) offers 4G/LTE service operating on 700 MHz spectrum. Mobile broadband is widely used both as a primary home connection and as a fallback option. Unlike much of Western Europe, where 5G is becoming widespread, Belize remains predominantly on 4G LTE infrastructure, though spectrum allocations for 5G are expected in the years ahead.

Satellite Internet
Satellite connectivity is a particularly valuable solution for people living in Belize’s rural regions and cayes, since it requires no ground-based cable infrastructure. A satellite dish transmits and receives data to and from an orbiting satellite, providing reliable internet access even in areas with very limited ground-level infrastructure.

Starlink — a special note
The Public Utilities Commission rejected Starlink’s ISP application in January 2025. Regulators determined that Starlink may only operate in Belize under tightly defined circumstances: specifically, in areas that are “unserved or underserved” with no alternative internet service, aboard vessels and aircraft while in motion, or during declared emergencies. Reports indicate that Customs Officers have seized Starlink equipment discovered upon importation into the country. Prospective expats should not plan to rely on Starlink as their primary internet source, and should monitor the PUC website for any changes to the regulatory stance.

How fast and reliable is the internet in Belize?

Fixed broadband speeds in Belizean towns and cities have improved substantially in recent years. The median home broadband download speed reached approximately 48 Mbps as of January 2025, representing around an 8% increase over the prior year as network upgrades took effect. This growth places urban Belize on a level comparable with many mid-tier economies around the world.

Fixed broadband outperforms mobile in both download and upload speeds across the country. As of November 2023, the median fixed broadband download speed stood at 44.31 Mbps, compared to a median of 12.22 Mbps for mobile. More recent independent testing points to further gains: in Q3 2025, Belize Telemedia recorded the highest average broadband download speed at 56.8 Mbps, while Nexgen achieved the highest upload speed at 52 Mbps. The lowest ping (latency) was also recorded by Belize Telemedia at 35 milliseconds.

On the mobile side, Smart delivered the fastest average mobile download speed in Q3 2025 at 53.6 Mbps, and also achieved the lowest mobile ping at 82 milliseconds. These figures should be regarded as indicative rather than guaranteed — actual performance varies considerably depending on location and network load. Readers are encouraged to consult current benchmarks at Speedtest.net (Ookla) or the Internet Society Pulse page for Belize.

Rural communities, which account for 53% of the national population, often trail significantly behind urban centres in connectivity quality. Many remote villages and island communities have historically depended on older technologies or satellite links. While ongoing fibre expansion is gradually bringing broadband to more rural towns, coverage gaps remain in sparsely populated or hard-to-reach locations. Internet services in Belize are also comparatively costly relative to the rest of Central America and Mexico. Outages can occur during severe weather events — Belize sits in a hurricane-prone zone — making a backup mobile data plan a sensible precaution.

How do I get an internet connection set up in Belize?

Establishing a home internet connection in Belize is a manageable undertaking for newcomers. The process outlined below reflects standard practice with Digi or Smart, the country’s two principal providers. Residents in fibre-covered areas can subscribe to DigiNet or DigiONE bundles. Applicants must be at least 18 years old and present a valid Social Security ID (for Belizeans) or a passport (for foreign nationals). Applications can be submitted by phone, in person at a Digi office, or through the provider’s website.

1. Check coverage and choose a provider. Confirm whether fibre, DSL, or only mobile broadband is accessible at your specific address. Use the provider’s online coverage checker or phone their customer service team. Digi’s coverage checker is at www.livedigi.com; Smart’s is at www.smart-bz.com.
2. Select a plan. Compare available speed tiers and any bundle options combining internet, television, and phone services. Factor in your usage patterns — video conferencing and streaming typically require at least 25–50 Mbps. Consult the provider’s official website for current pricing, as plans and promotions are updated regularly.
3. Gather your documentation. New customers will generally need to present a passport or national ID card as proof of identity, along with evidence of their address in Belize such as a tenancy agreement or utility bill. Foreign nationals should expect their passport to serve as the primary identification document.
4. Submit your application. Apply in person at a DigiStore or Smart branch, over the phone, or online. Depending on the plan selected, a security deposit may be required. Having a local phone number is helpful at this stage, though it is not always a strict prerequisite.
5. Schedule installation. The provider will arrange for a technician to visit your home or premises to complete the setup. Timelines differ — urban appointments are typically arranged within a few business days, whereas installations in rural or island locations may take considerably longer. Request an estimated timeframe when you submit your application.
6. Go live and test your connection. After installation is finished, you will receive login credentials to access the service using the equipment supplied by the provider. Run a speed test at Speedtest.net to confirm your connection is delivering the speeds you signed up for.

Foreign nationals may find it challenging to provide a proof of address in their first few weeks before a rental agreement is formally in place. If this is the case, ask your landlord for a signed letter confirming your tenancy. A local phone number, while not always mandatory, makes communications with providers considerably more straightforward — obtaining a prepaid SIM first (see the section below) is a practical early step.

Can I get internet access before my permanent connection is installed in Belize?

There is no need to go without internet while waiting for a fixed-line installation. Belize offers several practical short-term connectivity options for newcomers.

Prepaid SIM cards with mobile data
Both DigiCell and Smart offer internet services that include monthly subscriptions and affordable prepaid options usable across the country. Prepaid SIM cards from either network are sold at airports, phone retailers, and supermarkets nationwide. Top-ups are available at many retail outlets or online. With 4G LTE coverage from both providers, you can achieve workable speeds for browsing, video calls, and email from the moment you arrive.

Portable Wi-Fi devices
Digi and Smart both supply portable Wi-Fi (MiFi) devices available on prepaid or postpaid terms, capable of connecting multiple devices at once. These make an excellent interim solution while your home connection is being arranged, and are particularly suited to remote workers who need reliable access during the transition period.

Public Wi-Fi at hotels, cafés, and co-working spaces
Hotels, restaurants, coffee shops, and other visitor-oriented venues throughout Belize provide Wi-Fi hotspots, many of which display QR codes for straightforward device connection. Free wireless access is available at numerous locations around the country. Co-working spaces are growing in popularity in Belize City, San Pedro, and other expat-frequented areas, offering a reliable and professional environment for those who need fast, stable internet during their first weeks in the country.

Government Digital Connect Centres
By August 2024, Belize completed Phase 1 of its Digital Connect Centres initiative, establishing 14 community internet hubs across the country in locations including San Ignacio, Belmopan, Ladyville, and Pomona. These facilities are equipped with computers and free high-speed internet access for public use. Though primarily intended to serve underserved communities, they can be a valuable free resource for newcomers settling in those areas.

What does internet service typically cost in Belize?

All prices below are quoted in Belize Dollars (BZD) unless otherwise noted. The BZD is fixed to the USD at a 2:1 ratio, making currency conversion straightforward. The figures below reflect pricing available as of 2023–2025; always confirm current rates directly with providers, as plan structures and promotions change over time.

By regional standards, internet in Belize is on the pricier end, costing more per megabit than services available in much of Central America and neighbouring Mexico. This reflects a combination of limited market competition and the country’s demanding geography. Installation fees, equipment deposits, and activation charges differ between providers and plans — always request a complete cost breakdown before committing to a contract. Plans may run on a monthly or annual basis; monthly arrangements offer greater flexibility but can carry a slightly higher price.

For mobile data, DigiCell and Smart each offer multiple service tiers, including unlimited data plans starting from BZD $55 (approximately USD $27.50) per month in eligible locations. Prepaid data bundles are widely available in smaller denominations for short-term needs. Consult the Digi website and Smart website for current plan details, and the PUC website for regulated tariff information.

Are there any restrictions or censorship affecting internet use in Belize?

Belize maintains a broadly open internet environment and does not impose systematic content filtering or censorship. This stands in contrast to countries with state-controlled telecommunications infrastructure that actively block access to social media, news outlets, or VPN services.

Prior to 2012, the government-owned telecommunications operator blocked VoIP services. Today, the legal framework provides for freedom of speech and press, and the government generally upholds these rights in practice. The constitution prohibits arbitrary interference with privacy, family, home, or correspondence, and authorities broadly observe these protections.

Previously, high charges were levied on all internet access points and services such as Skype and other VoIP platforms were blocked. This is no longer the case. Platforms including WhatsApp, Facebook, Zoom, Skype, and streaming services such as Netflix all function freely within Belize.

Law enforcement agencies may, under judicial oversight, intercept communications for purposes of national security, public order, public morals, and public safety. Legislation defines communication broadly to encompass interception via post, telephone, facsimile, email, online chat, and text messages, whether encrypted or unencrypted and regardless of whether the service is publicly or privately operated. This aligns broadly with lawful intercept frameworks in place across many other countries.

VPN use in Belize is not prohibited for general personal or business purposes. Expats working remotely or accessing content from their home countries routinely use VPNs without difficulty. However, since Starlink does not hold a full residential licence, importing or operating Starlink hardware without authorisation carries a genuine regulatory and customs risk — attempting to circumvent this restriction through a VPN is not advisable.

What should I know about mobile data and SIM cards in Belize?

Belize’s mobile market is dominated by two operators: Digi (BTL) and Smart (Speednet Communications). These companies are not only the country’s largest internet providers but also account for the overwhelming majority of mobile phone services nationwide. In early 2025, Belize had approximately 345,000 active mobile connections, equating to around 82% of the population — with many individuals carrying more than one SIM.

SIM cards from both Digi and Smart are sold at airports, phone retailers, supermarkets, and convenience stores throughout the country. Foreign nationals face minimal barriers to obtaining a SIM on arrival — presenting a valid passport is the standard requirement when registering a prepaid SIM. This registration process is common practice in most countries as part of subscriber identification requirements.

eSIM availability
Both Digi and Smart began offering eSIM (embedded SIM) functionality by 2023, making activation simpler for visitors and dual-SIM users who prefer not to deal with a physical card. If your device supports eSIM, you may be able to set up a Belize data plan before or shortly after arriving in the country. Contact Digi or Smart directly for current eSIM availability and activation instructions.

International roaming
International roaming in Belize tends to be expensive. Unless your visit is extremely brief, using your home-country SIM’s roaming allowance will add up quickly. A local prepaid SIM from Digi or Smart is almost always the more economical choice for stays of more than a few days. Check your home network’s roaming agreement and per-MB charges before depending on this option, and confirm current roaming terms with your provider prior to travel.

Who regulates internet and telecoms services in Belize?

The Public Utilities Commission (PUC) oversees Belize’s water, electricity, and telecommunications sectors, working to ensure that services are accessible, high quality, and affordably priced for consumers, while also maintaining the long-term viability and sustainability of each sector. The PUC was established in 2001.

The Belize Telecommunications Act liberalised the telecoms market and designated the PUC as its regulator. In its early operational period, the PUC introduced a licensing framework built on open and transparent consultation. Discussions with prospective market entrants regarding licence terms, conditions for new operators, price controls, and interconnection arrangements laid the groundwork for a competitive environment.

The telecommunications sector is mandated to promote reliable and affordable services, foster greater reliance on market forces in service provision, and encourage investment and innovation. The PUC is additionally charged with regulating emerging and convergent technologies as they develop, as well as overseeing the planning, administration, licensing, and management of the national radio frequency spectrum.

The PUC’s overarching purpose is to regulate Belize’s electricity, water, and telecommunications sectors in a manner that delivers the highest quality services at affordable rates, while ensuring each sector remains financially viable and sustainable over the long term.

For expats, the PUC is a practical resource for understanding the regulatory environment, verifying which providers are licensed to operate, reviewing regulated tariffs for BTL, and lodging complaints if problems with a provider cannot be resolved directly. The PUC is located at 2nd Floor, Marina Towers, New Town Barracks, Belize City. Its official website — www.puc.bz — publishes regulated telecoms rates, licensing determinations, and public notices. If a dispute with your ISP cannot be settled through direct negotiation, the PUC is the appropriate authority to approach.

The sector also functions within broader international and regional regulatory frameworks, incorporating guidance from the International Telecommunication Union (ITU), the Caribbean Telecommunications Union (CTU), and the Inter-American Telecommunication Commission (CITEL).

Frequently asked questions about internet access in Belize

Is the internet in Belize good enough for remote working?

Median home broadband download speeds in urban areas reached approximately 48 Mbps as of January 2025 — a level sufficient for video conferencing, cloud-based workflows, and streaming. In cities such as Belize City, San Pedro, and Belmopan, remote workers with a direct fibre connection generally report dependable service. Connectivity in rural and island locations tends to be more variable, so it is worth verifying coverage at your exact address before signing a lease.

Can I use Starlink in Belize?

In January 2025, the Public Utilities Commission rejected Starlink’s ISP application. Starlink may only be used under limited conditions: in areas lacking any other internet service that are classified as unserved or underserved, on vessels and aircraft that are in motion, or during declared emergencies. Residential use is not authorised, and reports suggest that customs officers have confiscated Starlink hardware discovered on entry into the country. Check the PUC website for the most current regulatory position.

Do I need a residency permit to sign up for internet service in Belize?

A formal residency permit is not generally required to subscribe to internet services. You must be at least 18 years old and present a valid Social Security ID (for Belizeans) or a passport (for foreign nationals). Proof of a Belizean address, such as a rental contract or utility bill, is also typically required. A passport combined with a signed rental agreement is usually sufficient for newly arrived residents.

Which is better in Belize — Digi or Smart?

Digi and Smart are both the leading internet providers and the primary mobile network operators in Belize. Digi holds the more extensive fixed broadband and fibre network, while Smart recorded the fastest mobile internet speeds in Q3 2025, averaging 53.6 Mbps on download. The better choice depends on your specific location and whether fixed or mobile connectivity is your priority — comparing each provider’s coverage maps on their respective websites is recommended before making a decision.

Are there data caps on home broadband plans in Belize?

Many of Digi’s DigiONE and DigiNet plans are structured as unlimited data packages. Satellite services such as Viasat apply a monthly data cap — Viasat offers approximately 17 Mbps down and 3 Mbps up with a 1,000 GB monthly allowance. Before signing up, always confirm whether your chosen plan is genuinely unlimited or subject to a fair-use policy or hard cap, as terms vary between products and promotional offers.

Is Wi-Fi widely available in public places in Belize?

Hotels, restaurants, cafés, and other visitor-frequented establishments throughout Belize offer Wi-Fi hotspots, with many displaying QR codes for convenient device connection. Phase 1 of Belize’s Digital Connect Centres programme was completed in August 2024, creating 14 community hubs nationwide that provide free high-speed internet access and digital skills training. Free public Wi-Fi is therefore increasingly available, especially in urban centres and tourist destinations.

Is internet service in Belize expensive compared to other countries?

Internet costs in Belize are relatively high compared to the rest of Central America and neighbouring Mexico. BTL (Digi) commands a dominant position in fixed broadband and retains significant market power in mobile, with Smart operating as a smaller competitor. Years of limited competitive pressure contributed to underinvestment and elevated pricing. While the range of available plans has grown and prices have improved somewhat, subscribers should expect to pay more per megabit than in larger, more competitive markets.

Who should I contact if I have a complaint about my internet provider in Belize?

Your first step should be to raise the issue directly with your provider — both Digi and Smart operate customer service telephone lines and offer in-store support. If that does not resolve the matter, the Public Utilities Commission (PUC) is the regulatory body responsible for telecommunications in Belize and is mandated to ensure services are accessible, of high quality, and reasonably priced for consumers. The PUC can be reached through its official website at www.puc.bz, which also publishes regulated tariff information and licensing decisions of relevance to consumers.