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Barbados – Retail and Consumer Issues

Barbados is a beautiful island country located in the Caribbean, known for its stunning beaches and rich culture. The country also has a thriving retail industry, with a variety of shops, malls, and supermarkets. In this article, we will explore the retail and consumer issues in Barbados, including typical opening hours, forms of payment, major supermarkets, online shopping, expat-specific shops, and consumer rights.

Typical Opening Hours and Forms of Payment

Most shops in Barbados are open from 9 am to 5 pm from Monday to Friday, and from 9 am to 1 pm on Saturdays. However, in tourist areas and malls, some shops may have longer opening hours.

As for forms of payment, cash is widely accepted in Barbados, but credit cards are also commonly used. Visa and Mastercard are the most widely accepted credit cards in the country, although some shops may also accept American Express and Discover. It is always best to check before making a purchase.

Major Supermarkets in Barbados

There are several major supermarkets in Barbados, including Massy Stores, SuperCentre, and Trimart. Massy Stores is the largest supermarket chain in the country, with several locations throughout Barbados.

Massy Stores offers a wide range of products, including fresh produce, meats, bakery items, and household essentials. Prices at Massy Stores are generally considered to be competitive, and the supermarket often has promotions and discounts on various products.

SuperCentre is another popular supermarket chain in Barbados that offers a wide range of products, including fresh produce, meats, bakery items, and household essentials. Prices at SuperCentre are generally considered to be higher than at Massy Stores, but the quality of the products is excellent.


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Trimart is a smaller supermarket chain in Barbados, with several locations throughout the country. The supermarket offers a limited range of products, but prices are generally lower than at SuperCentre.

Online Shopping in Barbados

Online shopping is becoming increasingly popular in Barbados, with several websites offering a range of products. Some of the most popular online shopping websites in Barbados include Amazon.com, eBay, and iMart.

Amazon.com offers a wide range of products, including books, electronics, clothing, and household essentials. The website also offers shipping to most parts of Barbados, and Amazon Prime members can benefit from free and fast shipping.

eBay is an online marketplace that allows users to buy and sell a wide range of products. The website offers a variety of products, including electronics, clothing, and household essentials. However, shipping times can vary depending on the location of the seller.

iMart is a popular online retailer in Barbados that offers a wide range of products, including electronics, clothing, and household essentials. The website also offers free shipping on orders over a certain amount.

Expat-Specific Shops in Barbados

There are several shops in Barbados that cater specifically to expats, including the Island Gourmet Boutique and the West Coast Deli. The Island Gourmet Boutique is located in Holetown and offers a range of international products, including food, clothing, and household items.

The West Coast Deli is located in St. James and offers a range of international products, including British, American, and European foods.

In addition to these expat-specific shops, many of the major supermarkets in Barbados also carry international products. Massy Stores, for example, has a section dedicated to international products, including British, French, and Italian foods.

Consumer Rights in Barbados

As a consumer in Barbados, you have several rights that are protected by law. These include the right to a refund or exchange if a product is faulty or not as described, the right to cancel a purchase within a certain period of time, and the right to a warranty on certain products.

If you have a complaint about a product or service in Barbados, you can contact the Fair Trading Commission (FTC). This government agency is responsible for protecting the rights of consumers in the country and can provide information and assistance on a wide range of consumer issues.

You can contact the FTC by phone at (246) 424-0260 or by visiting their website at https://www.ftc.gov.bb/. The website provides information on consumer rights, as well as advice and support in the event of a dispute with a company or service provider.

In addition to the FTC, there are also several consumer organizations in the country that can provide information and support to consumers. These include the Barbados Consumers’ Research Organization (BARCRO) and the Barbados Association of Retired Persons (BARP). These organizations can provide information on your consumer rights, as well as advice and support in the event of a dispute with a company or service provider.

In conclusion, Barbados offers a vibrant shopping experience for both locals and expats, with a range of products, supermarkets, and online shopping options. Expats can also find specific international products in shops and supermarkets throughout the country. As a consumer in Barbados, you have several rights that are protected by law, and there are several organizations and government agencies that can provide information and support in the event of a dispute or complaint.


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