Trinidad and Tobago – Landlines and Mobile Phones

What are the international dialling codes for Trinidad and Tobago, and what are the area codes for the most popular expat destinations?

Area code 868 is the designated telephone area code within the North American Numbering Plan (NANP) for the twin-island nation of Trinidad and Tobago. The full international dialling prefix is +1 868 — where +1 represents the country code shared by all NANP member nations. Unlike many countries that divide their regions among several area codes, Trinidad and Tobago uses the single area code 868 for all of its territory.

Trinidad and Tobago phone numbers should be written in the format +1 868 XXXXXXX, with the final seven digits representing the local subscriber number. These seven-digit local numbers — used without the area code when calling within the country — serve government offices, businesses, and private residences in cities such as Port of Spain, San Fernando, Chaguanas, Scarborough, and Arima.

Because Trinidad and Tobago falls under the NANP, the dialling procedure depends on the caller’s location. Those calling from within the NANP — for example from the United States or Canada — dial 1 + 868 + the seven-digit number, in the same way as any long-distance domestic call. Callers from outside the NANP — say, from a European country — must first dial their international exit code, then 1 for the North American Numbering Plan, followed by 868 and the local number. There are no leading zeros to drop, and the format applies equally to landlines and mobile numbers.

For calls placed within Trinidad and Tobago itself, only the seven local digits are needed. To reach the United States, Canada, or other NANP Caribbean nations from Trinidad and Tobago, dial 1 + the relevant NANP area code + the seven-digit number. To call countries outside the NANP, dial the international exit code 011 + the destination country code + the local number. As an example, dialling a UK number from Trinidad and Tobago would involve entering 011 + 44 + the UK number minus its leading zero.

Travellers and newcomers using a foreign SIM or an international roaming plan should be aware that calls to numbers in area code 868 may attract unexpected charges depending on the carrier’s tariff structure. It is worth confirming rates before making calls.

The national telecommunications regulator, the Telecommunications Authority of Trinidad and Tobago (TATT), is responsible for administering the numbering plan. This includes oversight of the National Numbering Plan and the allocation of telephone numbers across the country.

Who are the major landline providers in Trinidad and Tobago, and how can you contact them?

Fixed-line telephone services in Trinidad and Tobago are provided by several companies, including Telecommunications Services of Trinidad and Tobago (TSTT), Digicel Play, Cable & Wireless Communications (trading as FLOW), Amplia, and RVR Technologies Ltd. Among these, TSTT stands out as the largest and most established operator by a considerable margin.

TSTT is the incumbent telecommunications provider and internet service company in Trinidad and Tobago. Ownership is divided between National Enterprises Limited (NEL) — a government-majority entity — and Cable & Wireless (West Indies) Limited, with NEL holding a 51% stake and C&W holding the remaining 49%. TSTT serves both residential and commercial customers and markets its products under the bmobile name. Customers can reach TSTT/bmobile through their website at bmobile.co.tt or by phoning customer service at 824-TSTT (824-8788).

Through an acquisition of Massy Communications — now rebranded as AMPLIA — TSTT’s parent company has further expanded its footprint. AMPLIA provides television and fibre broadband services and also resells bmobile’s landline and home security offerings. Details on AMPLIA’s services can be found at amplia.tt.

TSTT no longer holds an exclusive grip on fixed-line telephony, as FLOW has entered the market with its own landline service. FLOW (Cable & Wireless Communications) bundles landline access with broadband and television packages; current offerings are listed at discoverflow.co/tt. Digicel Play provides fixed broadband and bundled home phone services as well; visit digicelgroup.com/tt for more information.

Pricing and plan structures are subject to change. Always consult each provider’s official website to confirm current rates, and verify that any information you find is up to date at the time of enquiry. The TATT website is a useful independent resource for licensed provider information and consumer rights guidance.

Who are the major mobile phone providers in Trinidad and Tobago, and how can you contact them?

The mobile telecommunications landscape in Trinidad and Tobago is shared between two principal operators: bmobile and Digicel. Both offer a broad range of services to individual and business customers. As of 2024, the country has 2.02 million mobile connections — a number that actually surpasses the total population, a reflection of how common it is for residents to hold more than one SIM.

bmobile (TSTT) is the state-backed carrier and was recognised by Ookla as Trinidad and Tobago’s fastest and best mobile network in 2024. The company became the first mobile operator in the country to roll out Voice over LTE (VoLTE) — launched in early 2025 — enabling customers to browse the internet and speak on the phone at the same time. bmobile’s network infrastructure spans 2 UMTS bands, 4 LTE bands, 1 GSM band, and 1 5G NR band. The operator provides both prepaid and postpaid plan options. Reach bmobile at bmobile.co.tt or by calling 824-8788.

Digicel is the other major player and maintains strong competition with bmobile across the country. The operator delivers broad 4G LTE coverage throughout Trinidad and Tobago, investing continually in network infrastructure to keep service consistent even in less densely populated areas, though reception in extremely isolated locations can occasionally be weaker. Digicel’s 5G service is live in several locations including Marabella, Debe, San Fernando, and Peñal. The company shut down its 2G network at the close of 2024 to redirect resources toward its 4G and 5G expansion. Contact Digicel at digicelgroup.com/tt.

Both operators offer prepaid (pay-as-you-go) and postpaid (contract) arrangements for voice and data. bmobile’s prepaid options include features such as Anywhere Minutes for calls to local and international numbers, unlimited text messaging, and data bundles compatible with any website or application. Because tariffs change on a regular basis, always verify current pricing directly on each provider’s official website, as figures accurate at one point in time may have since been revised.

In terms of geographic coverage, both networks deliver dependable 4G LTE service in Port of Spain, San Fernando, Chaguanas, Arima, and the key expat and visitor areas of Tobago including Scarborough and Crown Point. Reception may be reduced in rural or remote terrain, and it is advisable to consult each provider’s online coverage map before committing to a plan.

How do I get a landline connected in Trinidad and Tobago?

Setting up a residential landline in Trinidad and Tobago is primarily handled through TSTT/bmobile, though FLOW and Digicel Play also offer fixed-line and bundled home phone services. The overall process resembles what you would encounter in other countries, though installation timelines can vary and it is wise to begin your application promptly after arriving.

1. Select a provider. Consider whether a traditional copper landline from TSTT suits your needs, or whether a bundled package combining home phone, broadband, and television from FLOW or Digicel Play would be more practical. Compare current plans on each provider’s website or at a retail outlet.
2. Get in touch with your chosen provider. For TSTT/bmobile, call 824-TSTT (824-8788) or visit a bmobile retail location. For FLOW, head to discoverflow.co/tt. For Digicel Play, visit digicelgroup.com/tt.
3. Submit identification and proof of address. You will generally be required to present a valid government-issued photo ID — such as a passport or national identity card — along with documentation confirming your local address, such as a utility bill, lease agreement, or property deed. Tenants should bring their rental contract, while property owners may be asked to provide title documents.
4. Fill out an application form. Many providers allow you to begin an application online or complete it at a store. Where you are requesting a brand-new installation rather than assuming an existing line, a site visit from a technician is likely to be necessary.
5. Pay any deposit or connection charges. New residential line installations may involve an upfront deposit or set-up fee. TSTT levies a monthly line rental charge on installed landlines. Always check the provider’s current fee schedule, as these amounts are subject to change.
6. Wait for installation. A technician must typically attend in person to connect or activate your line. Turnaround times vary based on demand and geography; properties in rural areas may face longer waits than those in towns and cities. Ask the provider for an estimated installation timeframe at the point of application.
7. Obtain a handset if required. Corded and cordless handsets with an RJ11 connection port are available from electronics retailers throughout Trinidad and Tobago or through online channels.

Whether you are renting or own your home may influence the process — tenants may need their landlord’s consent before any new wiring is installed, while owners can typically deal directly with the provider. Moving into a property that already has a line in place usually makes account transfers quicker than arranging a new installation. Confirm current documentation requirements with your chosen provider or with TATT, as these requirements can be updated over time.

How do I get a mobile phone SIM card or contract in Trinidad and Tobago?

Purchasing a local SIM card from Digicel or bmobile is accessible to newcomers and visitors alike — there is no restriction preventing recently arrived residents or tourists from buying one. The procedure is uncomplicated and can be completed at branded retail stores, authorised outlets, or numerous supermarkets and convenience stores across both islands.

For a prepaid (pay-as-you-go) SIM: Head to a Digicel or bmobile store with your passport or another government-issued photo ID. Mobile operators require identification when selling SIM cards — typically a passport is accepted — in line with registration requirements that many countries apply for security purposes. Once you have the SIM and have loaded credit onto it, you are ready to use it straight away. SIM cards are inexpensive; for up-to-date pricing, check bmobile.co.tt or digicelgroup.com/tt.

For a postpaid (contract) plan: Both Digicel and bmobile provide contract-based options. Signing up typically requires a valid ID, proof of a local address, and sometimes evidence of employment or income — much as postpaid contracts in countries such as Australia or Germany involve credit verification or income checks. Those who have recently arrived and have not yet established a local address or credit history may find it easier to begin on a prepaid plan and move to a postpaid arrangement once settled. Visitors and short-term residents can generally access prepaid services without difficulty.

As of early 2024, none of Trinidad and Tobago’s local mobile operators offer eSIM to prepaid customers. That said, a number of international eSIM providers do offer coverage in Trinidad and Tobago, making this a practical option for new arrivals who need data connectivity before they can get to a store. If you are uncertain about your needs during the transition period, check with your current provider before departing to explore whether a travel eSIM or international roaming package would serve you in the interim.

How do I pay my telephone bill in Trinidad and Tobago?

Both major mobile operators and the principal landline provider give customers several options for settling their monthly bills, whether they prefer managing things digitally or in person. Postpaid mobile and landline accounts are generally billed on a monthly cycle.

TSTT/bmobile supports multiple payment methods. Calling 824-TSTT (824-8788) from a landline or mobile and selecting the self-service option allows you to pay your balance by following the automated instructions. Online bill payment is accessible through the bmobile website, and in-person payments are accepted at bmobile retail stores and authorised payment agents throughout Trinidad and Tobago. Direct debit arrangements — where your bill is charged automatically to a bank account or credit card — are available as well. Check bmobile.co.tt for current options.

Digicel accepts online payments through its website and app, in-store payments, and payments made at third-party payment centres. The MyDigicel app lets customers track their usage, top up prepaid credit, and pay postpaid bills conveniently from their phone.

For prepaid mobile accounts, credit top-ups are available at retail shops, supermarkets, and petrol stations across both islands, or digitally through each provider’s app or website. This mirrors prepaid top-up systems in countries such as Ireland or Jamaica, where physical vouchers and digital recharges both remain in widespread use.

Failing to pay on time may lead to service suspension. Disconnection policies differ between providers, so it is worth reading your plan’s terms carefully. If a billing dispute arises and cannot be resolved directly with your provider, the Telecommunications Authority of Trinidad and Tobago (TATT) operates as an independent body with the ability to assist consumers in pursuing unresolved complaints against service providers.

Are there any practical tips for using phones in Trinidad and Tobago as a newcomer?

International roaming. Both bmobile and Digicel sell international roaming packages for customers travelling outside the country. Roaming data tiers include 1 GB on a standard plan and 3 GB on a higher-tier plan (as of the most recent update — confirm current packages directly on each provider’s website). If you intend to keep a foreign SIM active in the early days after arrival, check your home carrier’s roaming charges for Trinidad and Tobago in advance, as the country sits within the NANP but international charges can still apply depending on your tariff.

Number portability. Mobile Number Portability (MNP) has been available in Trinidad and Tobago since its launch on 1 January 2017, enabling subscribers to switch between bmobile and Digicel while retaining their existing phone numbers. TATT oversees the MNP process. Porting typically takes up to 24 hours for prepaid accounts and between 2 and 3 business days for postpaid customers with contractual commitments. No outstanding balances should be owed and valid identification must be provided. Note that foreign numbers cannot be ported onto a Trinidad and Tobago network — a local 868 number will be required. Unlike in some European markets where porting can be initiated online, you will generally need to attend a provider’s retail outlet in person to begin the process.

Fixed-line number portability became available from 1 May 2025, allowing landline subscribers to switch providers while keeping their numbers — extending number portability fully across all types of telecommunications service in the country.

eSIM availability. As of early 2024, no local mobile operator in Trinidad and Tobago offers eSIM to prepaid customers. This is more restrictive than markets such as the UK or United States, where major operators broadly support eSIM across both prepaid and postpaid accounts. If your device is eSIM-only, arrange a travel eSIM through an international provider prior to arrival.

Network quality and coverage. bmobile took home four awards at the 2024 Telecommunications and Broadcasting Industry (TBI) Awards hosted by TATT and has independently been ranked the fastest network by Ookla. Digicel maintains comprehensive 4G LTE coverage and continues to expand its 5G footprint. In the most frequented expat areas — Port of Spain, San Fernando, Chaguanas, and Tobago’s Crown Point and Scarborough — both networks perform reliably. Signal can be weaker in very remote or mountainous interior areas, so if you plan to live outside urban centres, reviewing coverage maps before choosing a provider is recommended.

Device compatibility. The vast majority of modern unlocked smartphones will function on both networks. Bands in use across Trinidad and Tobago’s mobile networks include 1 GSM band, 2 UMTS bands, 4 LTE bands, and 1 5G NR band. Cross-referencing your device’s supported frequency bands with those published by your chosen network will confirm full compatibility, especially for 4G LTE data speeds.

Emergency numbers. Trinidad and Tobago’s national emergency contact numbers are: Police 999, Fire 990, Ambulance 811, and the National Operations Centre 911. Add these to your phone as soon as you arrive.

WhatsApp and everyday communication culture. WhatsApp is deeply embedded in daily life in Trinidad and Tobago, used for personal conversations, business enquiries, and informal customer service interactions. Having a data-enabled SIM from the time you land will make it significantly easier to stay connected as you settle into life in the country.

Frequently asked questions

Can I keep my foreign number when I move to Trinidad and Tobago?

No — it is not possible to transfer a foreign phone number onto a Trinidad and Tobago network. When you take out a local SIM or sign a contract, you will be assigned a number with the 868 area code. In the meantime, you can continue using your overseas SIM for WhatsApp and international calls, or keep it running as a second number if your phone supports dual SIM.

Do I need a local address to get a SIM card in Trinidad and Tobago?

There is nothing stopping a newcomer or visitor from buying a prepaid SIM from Digicel or bmobile. A valid photo ID — such as a passport — is all that is needed for a prepaid purchase. A local address is generally required when signing up for a postpaid contract, where identity and residency checks are standard practice.

Which mobile network has the best coverage in Trinidad and Tobago?

Both bmobile and Digicel provide countrywide 4G LTE coverage across Trinidad and Tobago. bmobile was independently rated the fastest network by Ookla in 2024, while Digicel has earned coverage awards in the past and is continuing to grow its 5G presence in locations including San Fernando. For the most accurate and up-to-date picture, consult each operator’s online coverage map before making your choice.

Is 5G available in Trinidad and Tobago?

Digicel offers 5G service in a number of areas including Marabella, Debe, San Fernando, and Penal. bmobile has undertaken 5G trials and collaborations with international technology partners, though widespread commercial rollout remains subject to full licensing as of 2025. For most users across both islands, 4G LTE continues to be the prevailing standard.

Can I get an eSIM in Trinidad and Tobago?

Local mobile operators do not currently offer eSIM to prepaid customers in Trinidad and Tobago. However, international eSIM providers do supply data eSIMs with coverage in the country, which can be a convenient solution for new arrivals wanting connectivity before visiting a physical store. Speak to your current provider about roaming eSIM options prior to travelling.

How do I switch mobile networks without changing my number in Trinidad and Tobago?

Mobile Number Portability was introduced in Trinidad and Tobago on 1 January 2017, making it possible for subscribers to move between bmobile and Digicel without losing their phone number. Prepaid ports are generally completed within 24 hours, while postpaid accounts with existing contractual obligations may take 2 to 3 business days. You must have no outstanding balance on your account and must present valid identification. Contact your intended new provider to begin the porting process.

Who regulates telephone services in Trinidad and Tobago, and what can I do if I have a complaint?

The Telecommunications Authority of Trinidad and Tobago (TATT) is the body responsible for overseeing the country’s telecommunications sector, covering consumer protection, operator licensing, and the National Numbering Plan. If you are unable to resolve a dispute directly with your service provider, you can submit a complaint to TATT through their website at tatt.org.tt.

What are the emergency phone numbers in Trinidad and Tobago?

The essential emergency numbers are: National Operations Centre 911, Police Force 999, Ambulance 811, and Fire Service 990. Save these contacts in your phone upon arrival. Emergency calls can be placed from any mobile handset, including those with no active credit or a foreign SIM.