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Bahrain – Retail and Consumer Issues

Bahrain is a small island country located in the Persian Gulf, known for its rich culture, history, and economic growth. The country has a thriving retail industry, with a variety of shops, malls, and supermarkets. In this article, we will explore the retail and consumer issues in Bahrain, including typical opening hours, forms of payment, major supermarkets, online shopping, expat-specific shops, and consumer rights.

Typical Opening Hours and Forms of Payment

Most shops in Bahrain are open from 9 am to 10 pm from Saturday to Thursday, with some shops closing earlier on Fridays. However, in tourist areas and malls, some shops may have longer opening hours.

As for forms of payment, cash is widely accepted in Bahrain, but credit cards are also commonly used. Visa and Mastercard are the most widely accepted credit cards in the country, although some shops may also accept American Express and Discover. It is always best to check before making a purchase.

Major Supermarkets in Bahrain

There are several major supermarkets in Bahrain, including Lulu Hypermarket, Carrefour, and Geant. Lulu Hypermarket is the largest supermarket chain in the country, with several locations throughout Bahrain.

Lulu Hypermarket offers a wide range of products, including fresh produce, meats, bakery items, and household essentials. Prices at Lulu Hypermarket are generally considered to be lower than at Carrefour and Geant.

Carrefour is another popular supermarket chain in Bahrain that offers a wide range of products, including fresh produce, meats, bakery items, and household essentials. Prices at Carrefour are generally considered to be higher than at Lulu Hypermarket, but the quality of the products is excellent.


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Geant is a smaller supermarket chain in Bahrain, with several locations throughout the country. The supermarket offers a limited range of products, but prices are generally lower than at Carrefour.

Online Shopping in Bahrain

Online shopping is becoming increasingly popular in Bahrain, with several websites offering a range of products. Some of the most popular online shopping websites in Bahrain include Amazon.com, Souq.com, and Noon.com.

Amazon.com offers a wide range of products, including books, electronics, clothing, and household essentials. The website also offers shipping to most parts of Bahrain, and Amazon Prime members can benefit from free and fast shipping.

Souq.com is a popular online marketplace in Bahrain, similar to Amazon in other countries. The website offers a wide range of products, including electronics, clothing, and household essentials. Souq.com also offers a payment system called “Payfort” that allows customers to pay for their purchases using a variety of methods, including credit cards and bank transfers.

Noon.com is another popular online retailer in Bahrain that offers a wide range of products, including electronics, clothing, and household essentials. The website also offers free shipping on orders over a certain amount.

Expat-Specific Shops in Bahrain

There are several shops in Bahrain that cater specifically to expats, including the British Bazaar and Al Jazira Supermarket. The British Bazaar is located in Adliya and offers a range of British products, including food, clothing, and household items.

Al Jazira Supermarket is located in Juffair and offers a range of international products, including British, American, and Asian foods.

In addition to these expat-specific shops, many of the major supermarkets in Bahrain also carry international products. Lulu Hypermarket, for example, has a section dedicated to international products, including British, French, and Italian foods.

Consumer Rights in Bahrain

As a consumer in Bahrain, you have several rights that are protected by law. These include the right to a refund or exchange if a product is faulty or not as described, the right to cancel a purchase within a certain period of time, and the right to a warranty on certain products.

If you have a complaint about a product or service in Bahrain, you can contact the Consumer Protection Directorate (CPD). This government agency is responsible for protecting the rights of consumers in the country and can provide information and assistance on a wide range of consumer issues.

You can contact the CPD by phone at 80008001 or by visiting their website at https://www.consumers.gov.bh/en/. The website provides information on consumer rights, as well as advice and support in the event of a dispute with a company or service provider.

In addition to the CPD, there are also several consumer organizations in the country that can provide information and support to consumers. These include the Bahrain Consumer Protection Society and the Bahrain Society for Consumer Protection. These organizations can provide information on your consumer rights, as well as advice and support in the event of a dispute with a company or service provider.

In conclusion, Bahrain offers a vibrant shopping experience for both locals and expats, with a range of products, supermarkets, and online shopping options. Expats can also find specific international products in shops and supermarkets throughout the country. As a consumer in Bahrain, you have several rights that are protected by law, and there are several organizations and government agencies that can provide information and support in the event of a dispute or complaint.


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