Hong Kong is a city-state in Southeast Asia known for its advanced technological infrastructure and high-speed internet services. In this article, we will discuss the major internet service providers in Hong Kong and the procedures for arranging an internet connection.
Major Internet Service Providers in Hong Kong
Hong Kong has a highly competitive telecommunications industry, with several major players offering high-speed internet services. The following are the major internet service providers in Hong Kong:
1. HKT
HKT is the largest telecommunications company in Hong Kong, providing internet services to both residential and business customers. The company offers a variety of plans, including broadband, fiber, and Wi-Fi services. HKT also provides a range of value-added services, such as home phone, mobile, and TV services.
Contact Details:
- Website: https://www.hkt.com/
- Customer service hotline: 1000
2. Hong Kong Broadband Network (HKBN)
HKBN is one of the leading internet service providers in Hong Kong, offering fiber-based broadband services to both residential and business customers. The company offers a variety of high-speed plans with different bandwidths to meet the needs of its customers. HKBN also offers a range of value-added services, such as home phone, mobile, and TV services.
Contact Details:
- Website: https://www.hkbn.net/
- Customer service hotline: +852 128 1111
3. SmarTone
SmarTone is a telecommunications company that provides mobile and fixed-line broadband services to customers in Hong Kong. The company offers a range of broadband plans with different speeds and data limits to suit the needs of its customers. SmarTone also offers a range of value-added services, such as mobile plans, home phone, and TV services.
Contact Details:
- Website: https://www.smartone.com/
- Customer service hotline: +852 2880 2688
4. China Mobile Hong Kong
China Mobile Hong Kong is a subsidiary of China Mobile, the world’s largest telecommunications company. The company provides broadband services to residential and business customers in Hong Kong. China Mobile Hong Kong offers a variety of high-speed broadband plans with different bandwidths and data limits to meet the needs of its customers.
Contact Details:
- Website: https://www.cmhk.com/
- Customer service hotline: +852 2945 8888
Arranging an Internet Connection in Hong Kong
To set up a new internet connection in Hong Kong, you can follow these general steps:
Choose an ISP: As mentioned above, there are several ISPs available in Hong Kong. You can compare their services and prices to find the best one for your needs.
Choose a plan: Once you have selected your ISP, you can choose a plan that fits your usage needs and budget.
Submit an application: You will need to submit an application to the ISP to get a new internet connection. This can usually be done online or in person at a physical location.
Wait for installation: After your application is approved, the ISP will schedule a time for installation. An engineer will come to your home or office to set up the necessary equipment and connect your devices to the internet.
Test the connection: Once the installation is complete, you can test your internet connection to make sure it is working properly. If you experience any issues, you should contact your ISP for assistance.
Conclusion
In conclusion, the internet service in Hong Kong is well-developed and offers a variety of options for residents and businesses. With several major ISPs and a high level of competition, customers can choose from a range of plans and services to find the best fit for their needs. Whether you are looking for high-speed internet for streaming, gaming, or working from home, or a more affordable option for basic browsing and email, there is an option available in Hong Kong. With a straightforward process for setting up new connections and strong regulations to protect consumers, Hong Kong remains a top destination for internet services in Asia.