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Kuwait – Landlines and Mobile Phones

Kuwait is a small country in the Middle East, bordered by Saudi Arabia to the south and Iraq to the north. In this article, we will discuss the telephone service in Kuwait and provide useful information for those who are planning to move to or visit the country.

International Code and Area Codes

The international code for Kuwait is +965. The area codes for popular expat destinations within the country are as follows:

  • Kuwait City: 224
  • Hawally: 261
  • Farwaniya: 247
  • Ahmadi: 239

Major Telephone Providers

The major telephone providers in Kuwait are the following:

Landline Providers

  1. Kuwait Telecommunications Company (VIVA) – VIVA is a major telecommunications company in Kuwait, providing landline and mobile phone services, internet services, and cable television services. VIVA’s customer service can be reached by dialing 102.

  2. Zain Telecommunications – Zain is another major telecommunications company in Kuwait, offering landline and mobile phone services, internet services, and cable television services. Zain’s customer service can be reached by dialing 107.

  3. Ooredoo Kuwait – Ooredoo Kuwait is a third major telecommunications company in Kuwait, offering landline and mobile phone services, internet services, and cable television services. Ooredoo Kuwait’s customer service can be reached by dialing 121.

Mobile Providers

  1. Kuwait Telecommunications Company (VIVA) – As mentioned earlier, VIVA is a major telecommunications company in Kuwait and provides mobile phone services as well. VIVA’s customer service can be reached by dialing 102.

  2. Zain Telecommunications – Zain is another major telecommunications company in Kuwait and offers mobile phone services. Zain’s customer service can be reached by dialing 107.

  3. Ooredoo Kuwait – Ooredoo Kuwait is also a major telecommunications company in Kuwait and provides mobile phone services. Ooredoo Kuwait’s customer service can be reached by dialing 121.

Procedure for Arranging Telephone Connection

To arrange a telephone connection in Kuwait, you will need to visit the website or the nearest customer service center of the telecommunications company you choose. You will need to provide the following information:


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  • Your name and address in Kuwait
  • Your passport or residency visa number
  • Your contact information, such as your mobile phone number and email address
  • The type of service you want to subscribe to, whether it is a landline, mobile phone, or internet service
  • Any special features or packages you want to add to your service

Once you have submitted your application, a representative from the telecommunications company will contact you to confirm your details and schedule an installation appointment. The installation process usually takes a few days, and the technician will provide you with your phone number and any necessary equipment.

Payment Methods for Telephone Bills

In Kuwait, you can pay your telephone bill through various methods, including:

  • Online payment through the telecommunications company’s website or mobile application
  • Automatic deduction from your bank account or credit card
  • Payment at the telecommunications company’s customer service center or authorized payment centers, such as banks or supermarkets
  • Payment through a mobile payment application, such as KNET or CBK Pay

It is important to note that late payment of your telephone bill may result in a suspension of your service or additional fees. Therefore, it is recommended to pay your bill on time or set up automatic payment to avoid any inconvenience.

Telephone service in Kuwait is reliable and widely available. With three major providers offering a range of plans, customers have a variety of options to choose from. The procedure for arranging a telephone connection is straightforward, and payment options are convenient and accessible.


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