Jordan is a country in the Middle East known for its rich history and diverse culture. As a popular destination for expats, it’s essential to know about the country’s telephone service. In this article, we’ll cover all the necessary information about telephone service in Jordan.
International and Area Codes
The international code for Jordan is +962. Here are the area codes for some popular expat destinations within the country:
- Amman: 6
- Aqaba: 3
- Irbid: 2
- Zarqa: 5
Major Telephone Providers
There are two major telephone providers in Jordan, both offering both landline and mobile services.
Zain Jordan
Zain Jordan is one of the leading telecommunications providers in Jordan, serving over 5.7 million customers. They offer a range of services, including mobile voice and data, broadband internet, and fixed-line services.
Contact details:
- Website: https://www.jo.zain.com/en
- Customer service: 1234 (from a Zain line) or 0795797979 (from any other line)
- Email: customerservice@jo.zain.com
- Social media: Facebook, Twitter, Instagram
Orange Jordan
Orange Jordan is another major telecommunications provider in the country, offering both mobile and fixed-line services. They serve over 5 million customers and are committed to providing reliable and innovative services.
Contact details:
- Website: https://www.orange.jo/en
- Customer service: 1214 (from an Orange line) or 06 500 0121 (from any other line)
- Email: customerservice@orange.jo
- Social media: Facebook, Twitter, Instagram
Procedure for Arranging Telephone Connection
To arrange a telephone connection in Jordan, you’ll need to follow these steps:
- Choose a provider – Research the different providers and choose one that suits your needs and budget.
- Apply for a connection – Contact the provider and apply for a connection. You’ll need to provide personal information such as your name, address, and identification documents.
- Wait for installation – Once your application is approved, the provider will schedule a time for installation.
- Pay installation fees – You’ll need to pay installation fees when the technician arrives to install your service.
Payment Options
There are several ways to pay your telephone bill in Jordan, including:
- Online payment – Most providers allow you to pay your bill online through their website or mobile app.
- In-person payment – You can pay your bill in-person at one of the provider’s branches or authorized payment centers.
- Bank transfer – Some providers allow you to pay your bill through a bank transfer.
It’s important to pay your bill on time to avoid any late fees or service disruptions. Most providers will send you a monthly bill by mail or email, so make sure to check your mailbox or inbox regularly.
Telephone service in Jordan is reliable and accessible, with two major providers offering both landline and mobile services. To arrange a connection, you’ll need to choose a provider and apply for a connection. Payment options include online payment, in-person payment, and bank transfer. We hope that this article has provided you with all the essential information you need to know about telephone service in Jordan.