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United Arab Emirates – Emergencies

The United Arab Emirates (UAE) is a country located in the Middle East, consisting of seven emirates. The country has a well-developed healthcare system, with both public and private healthcare facilities. In this article, we will answer some of the most commonly asked questions regarding emergency medical services in the UAE.

Phone Number for Emergency Medical Assistance in the UAE

In the UAE, the number to call for emergency medical assistance is 999. This number connects you to the ambulance service, which is part of the National Ambulance Company. The ambulance service is available 24/7 and can dispatch ambulances to any location in the country.

For mental health emergencies, the hotline number to call is 800-4673 (Hope). This hotline is operated by the Dubai Health Authority and provides 24/7 counseling and mental health support to anyone in need.

Where to go for emergency medical treatment in the UAE

In the event of a medical emergency, there are a number of options available for seeking treatment in the UAE. These include:

Public hospitals

The UAE has a number of public hospitals that offer emergency medical services. These hospitals are typically located in major cities and are staffed by qualified healthcare professionals. Public hospitals in the UAE are generally well-equipped and offer a wide range of medical services.


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Some of the major public hospitals in the UAE include:

  • Sheikh Khalifa Medical City (Abu Dhabi)
  • Rashid Hospital (Dubai)
  • Al Qassimi Hospital (Sharjah)
  • Fujairah Hospital (Fujairah)

Private hospitals

There are also a number of private hospitals in the UAE that offer emergency medical services. Private hospitals in the UAE tend to be more expensive than public hospitals, but they also tend to offer a higher standard of care and more modern facilities.

Some of the major private hospitals in the UAE include:

  • Burjeel Hospital (Abu Dhabi)
  • American Hospital Dubai (Dubai)
  • Saudi German Hospital (Sharjah)
  • Zulekha Hospital (Fujairah)

Clinics

In addition to hospitals, there are also a number of clinics located throughout the UAE that offer emergency medical services. These clinics are typically smaller than hospitals and may offer more limited services, but they can still be a good option for seeking medical treatment in an emergency.

Cost of Emergency Medical Treatment in the UAE

Emergency medical treatment in the UAE is generally not free, and there is typically a cost involved. The exact cost of treatment will depend on a number of factors, including the type of treatment needed, the healthcare facility providing the treatment, and whether you have health insurance.

If you are a UAE resident, you are required to have health insurance under the country’s mandatory health insurance scheme. This insurance typically covers emergency medical treatment, but it is important to check the specific terms of your policy to understand what is covered and what is not.

If you are a visitor to the UAE, you may also be covered by travel insurance, which can help to cover the cost of emergency medical treatment. Again, it is important to check the specific terms of your policy to understand what is covered and what is not.

In conclusion, the UAE has a well-developed healthcare system with a number of options available for seeking emergency medical treatment. If you are in need of emergency medical assistance in the UAE, you can call 999 to reach the ambulance service. For mental health emergencies, the hotline number to call is 800-4673 (Hope). While emergency medical treatment is not free in the UAE, there are a number of options available for covering the cost, including health insurance and travel insurance.


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Madrid introduces a groundbreaking app offering reliable health advice to counteract the widespread misinformation online. This app, part of the 'Madrid Te Cuida' initiative, will guide users to accurate information, from diet tips to medical queries, ensuring the advice is vetted by health professionals.

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