Bermuda – Landlines and Mobile Phones

What are the dialling codes for Bermuda?

Area code 441 is the telephone area code in the North American Numbering Plan (NANP) for Bermuda. Because Bermuda participates in the NANP — the same system used by the United States and Canada — calling Bermuda works like a US long distance call, though international or unexpected charges may still apply when calling numbers in area code 441.

Bermuda’s country code is +1 441, and the international call prefix for calls placed outside the North American Numbering Plan is 011. In practice, this means that if you are dialling into Bermuda from outside the NANP — for example from Europe — you would dial your international access code, then 1, then 441, followed by the seven-digit local number. From within the NANP (such as from the US or Canada), you simply dial 1-441 and the local number.

Unlike larger countries that assign different area codes to different cities or regions, Bermuda uses a single area code — 441 — across the entire island. However, local exchange codes (the first three digits of the seven-digit local number) do vary by area. Hamilton, the capital and the hub for most expat activity, uses the exchange code 620, giving Hamilton numbers the format +1 441 620 XXXX. Other exchanges serve parishes across the island, but the 441 prefix always remains the same regardless of location.

Calls from Bermuda to the US, Canada, and other NANP nations are dialled as 1 + NANP area code + 7-digit number, while calls to non-NANP countries are dialled as 011 + country code + phone number with local area code. Keeping a note of 011 as your international exit code will save time when calling friends and family in non-NANP countries such as those in Europe, Asia, or South America.

Who are the major telephone providers in Bermuda?

Bermuda has three public GSM mobile services — Digicel, One Communications, and Paradise Mobile — as well as two main internet service providers: Digicel and One Communications. Fixed-line telephone services are provided exclusively by One Communications. The competitive mobile market is a relatively recent development for such a small island, and it has driven improvements in both coverage and pricing.

One Communications (OneComm)

One Communications provides a wide range of telecommunications services including mobile voice and data plans, high-speed internet, and fixed-line services. They also offer business solutions such as VoIP, cloud services, and dedicated internet access tailored to meet the needs of both residential and commercial customers. One Communications — often referred to as OneComm — is descended from the legacy Bermuda Telephone Company and the former CellOne mobile brand, making it the island’s most established full-service telecom operator.

One Communications provides unlimited smartphone data plans on Bermuda’s first 5G network, as well as high-speed FibreWire internet and TV services. They were the first in Bermuda to launch Unlimited Prepaid Data Packs, with updated prepaid plans introduced from May 2025.

• Address: 30 Victoria Street, Hamilton, Bermuda
• Phone: 441 700 7000
• Website: onecomm.bm

OneComm also operates kiosks at multiple locations across the island. These include St. George’s (The Money Shop, 36 Water Street), Southampton (Heron Bay Plaza, 227 Middle Road), Hamilton Parish (Shelly Bay Plaza, 110 North Shore Road), Royal Naval Dockyard (Clock Tower Mall, 6 Clock Tower Parade), and Hamilton City (30 Victoria Street).

Digicel Bermuda

Digicel is one of the two major mobile operators in Bermuda and is part of the wider Digicel Group, a major Caribbean and Pacific telecoms company. It offers prepaid and postpaid mobile plans, data bundles, and roaming services. Digicel’s headquarters in Bermuda is located at 46 Cedar Avenue, Hamilton City.

• Address: 46 Cedar Avenue, Hamilton City, Bermuda, HM 11
• Customer service: +1 441 500 5600 (24-hour call centre)
• Website: digicelgroup.com/bm

Digicel offers several bundled plans including options for 1 day, 7 days, and 14 days, with bundles covering data, talk time, and unlimited social media use. Plans can be purchased online through their website as well.

Paradise Mobile

Paradise Mobile is one of Bermuda’s three public GSM services and is the newest entrant to the local mobile market. Paradise Mobile was added as a recognised carrier in Bermuda in August 2024, as the island’s mobile network evolved to include 5G and eSIM technology.

Paradise Mobile plans start from just $73 (Bermudian dollars), and the provider positions itself on transparent, no-surprise billing. Their customer success team is based in Hamilton. Signing up is described as straightforward — the online portal can be accessed quickly, and a local concierge is available to help you get started.

• Website: paradisemobile.bm

A note on landlines

Landline (fixed-line) telephone service in Bermuda is provided through One Communications, the island’s legacy telecom operator. If you need a home landline — whether as a standalone service or bundled with broadband and television — One Communications is the provider to contact. Bermuda retains some of its traditional British red telephone boxes, designed by Sir Giles Gilbert Scott, though with the widespread adoption of mobile phones their relevance has declined. For most expat households today, a mobile plan from one of the three operators will be sufficient for day-to-day communication needs.

How do I arrange telephone connection in Bermuda?

Setting up phone service in Bermuda is a straightforward process whether you are looking for a mobile SIM card or a fixed-line connection. The steps differ slightly depending on the type of service, but in most cases you can be connected within the same day. Unlike some countries where long lead times for landline installation are common, Bermuda’s compact geography means technician visits and service activations tend to happen relatively quickly.

Setting up mobile service

1. Choose your provider and plan. Research the current offerings from One Communications, Digicel, and Paradise Mobile. Consider whether you need a prepaid (pay-as-you-go) or postpaid (monthly contract) arrangement. Prepaid is often the easiest option when you first arrive, as it requires minimal documentation. Local providers like Digicel and One Communications offer prepaid SIM cards that you can purchase at stores or kiosks upon arrival.
2. Visit a store or sign up online. All three providers allow online sign-up, though visiting a store in person is often faster for identity verification. To sign up with One Communications, you can visit their official website and navigate to the sign-up section, or contact their customer service team via phone or email — they will guide you through the process, help you choose the right plan, and arrange for installation if necessary.
3. Provide identification. You will typically need to bring a valid passport or government-issued photo ID. For postpaid contracts, providers will usually also request proof of your Bermuda address (such as a utility bill or tenancy agreement) and may run a credit check.
4. Select and activate your SIM. Once your identity is verified and your plan selected, the SIM card will be activated — usually immediately. An eSIM is also an option for a seamless setup: eSIMs can be purchased online before or after arrival and activated instantly, without the need for a physical SIM card.
5. Port your existing number if needed. If you have a Bermuda number from a previous provider, you can request a number port. Contact your new provider and they will manage the transfer process, which typically takes one to three business days.

Setting up a landline

1. Contact One Communications. Call 441 700 7000 or visit the store at 30 Victoria Street, Hamilton to discuss available fixed-line packages. Bundles that combine landline, broadband (FibreWire), and TV are available and are often more cost-effective than standalone line rental.
2. Confirm your address and schedule installation. A technician visit may be required if the property is not already wired for a fixed-line connection. One Communications will advise on lead times when you place your order.
3. Provide documentation. Similar to mobile contracts, you will need photo ID and proof of your Bermuda address. If you are renting, your landlord may be able to confirm that a line is already active at the property.
4. Agree to your contract terms. Review the contract length, monthly charges, and any early termination fees before signing. Monthly rolling agreements may be available as an alternative to fixed-term contracts — ask the adviser when signing up.

How do I pay my telephone bill in Bermuda?

Telephone billing in Bermuda is broadly similar to systems you may have used elsewhere — monthly invoices for postpaid and contract customers, and top-up credit for prepaid users. Providers offer several payment channels to make it easy to manage your account, whether you prefer to pay digitally or in person. Bills are denominated in Bermudian dollars (BMD), which is pegged at parity with the US dollar, so USD is also widely accepted across the island.

Payment methods for postpaid and contract customers

• Online account portal: Both One Communications and Digicel offer customer account portals where you can view your monthly bill, check usage, and make payments by debit or credit card. One Communications customers can access their account at onecomm.bm.
• Direct debit / automatic payment: Setting up automatic monthly payments from a Bermuda bank account is a popular option for contract customers and ensures you never miss a payment. Ask your provider to set this up when you sign your contract, or arrange it later through the customer portal.
• In-store payment: You can pay your bill in person at any provider’s retail location or authorised kiosk. One Communications has multiple kiosks across the island, and Digicel’s main office is in Hamilton. In-store payments can usually be made by cash or card.
• Phone payment: Some providers accept bill payment over the phone via their customer service lines. Contact your provider directly to confirm this option and the card types accepted.

Prepaid top-ups

Prepaid SIM cards from Digicel and One Communications can be purchased at stores or kiosks throughout the island, and credit can be topped up through several channels: online via the provider’s website or app, at retail outlets and kiosks, or by purchasing physical top-up vouchers available at convenience stores, supermarkets, and pharmacies across Bermuda.

From May 2025, One Communications updated its prepaid plans to include unlimited data packs, offering more data and more choices while keeping prices competitive. Checking the provider’s website for the latest prepaid bundle options is recommended, as these plans are updated periodically.

Managing bills and avoiding surprises

If you make frequent calls to countries outside the NANP — such as European or Asian destinations — it is worth adding an international calling add-on to your plan. One Communications offers voice add-ons that extend your coverage for calls in and outside of Bermuda. Without such an add-on, international calls are charged at per-minute rates that can add up quickly. Roaming charges are also worth monitoring if you travel frequently — check with your provider before travelling to understand what rates apply.

Frequently asked questions

Does Bermuda use the same phone system as the United States?

Area code 441 is part of the North American Numbering Plan (NANP), the same system used by the US and Canada. This means dialling a Bermuda number from within the NANP follows the same format as a domestic long-distance call — but be aware that international call charges may still apply depending on your home carrier’s plan.

Can I use my existing phone and SIM card in Bermuda?

Bermuda’s mobile network has evolved from 3G to 4G and now to 5G, with eSIM technology further enhancing user experience and connectivity. Most modern unlocked smartphones will work on Bermuda’s GSM networks. However, if your handset is locked to a carrier from your home country, you may need to unlock it before a local SIM will work. Contact your home carrier before travelling to request an unlock.

Are prepaid SIM cards easy to get in Bermuda?

Local providers like Digicel and One Communications offer prepaid SIM cards that you can purchase at stores or kiosks upon arrival. This makes it easy to get connected quickly without committing to a long-term contract. Prepaid SIMs are a practical option for new arrivals while you settle in and assess which provider and plan best suits your needs.

Is there a third mobile operator in Bermuda?

Bermuda has three public GSM mobile services: Digicel, One Communications, and Paradise Mobile. Paradise Mobile is the newest of the three, having been formally recognised as a carrier in 2024. Plans start from $73 (Bermudian dollars), and the provider emphasises straightforward, no-hidden-fee pricing.

How do I call internationally from Bermuda?

Calls from Bermuda to the US, Canada, and other NANP nations are dialled as 1 + NANP area code + 7-digit number. Calls to non-NANP countries require dialling 011 + country code + phone number with local area code. Adding an international calling bundle to your plan is recommended if you make regular overseas calls, as per-minute rates without a bundle can be high.

Can I get a landline in Bermuda?

Yes. Fixed-line telephone service is provided by One Communications. FibreWire internet paired with the OneHome WiFi solution offers fast, wall-to-wall internet and can be bundled with a landline and TV package. Contact One Communications at 441 700 7000 or visit their store at 30 Victoria Street, Hamilton to discuss your options.

What is the best way to pay my phone bill in Bermuda?

Most expats find that setting up automatic payments via direct debit from a local Bermuda bank account is the most convenient method for postpaid or contract accounts, as it removes the risk of forgetting a payment. For prepaid users, top-up credit is widely available at retail outlets across the island and through provider apps and websites. Bills are issued in Bermudian dollars, which are equivalent in value to the US dollar.

Do public payphones still exist in Bermuda?

There are many public telephone booths all over Bermuda, housed in the traditional British red boxes. Local calls at payphones cost 50¢, and in most public telephone booths, US coins are also accepted. While payphones are less commonly used in an era of widespread mobile ownership, they remain a useful fallback in an emergency.