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Brunei – Landlines and Mobile Phones

Brunei is a small country located in Southeast Asia, with a well-developed telecommunications infrastructure. The country has a small population, and telephony services are easily accessible to both residents and expatriates. This article provides information on telephone service in Brunei, including international and area codes, major telephone providers, procedures for arranging telephone connections, and payment options for telephone bills.

International Code and Area Codes

The international code for Brunei is +673. If you are calling Brunei from outside the country, you must dial this code before dialing the local number.

For local calls within Brunei, there are several area codes for popular expat destinations. The area code for the capital city of Bandar Seri Begawan is 2, while the area code for the popular tourist destination of Muara is 2. Other popular expat destinations in Brunei include Seria, Kuala Belait, and Tutong.

Major Telephone Providers in Brunei

There are two major telephone providers in Brunei, both for landline and mobile services. These include:

Landline and Mobile Providers

  • DST Communications: DST Communications is the largest telecommunications provider in Brunei and offers both landline and mobile services. The company has a reputation for providing reliable services and has a large customer base across the country. DST Communications can be contacted at 151 for landline services and *200 for mobile services.

  • Progresif: Progresif is another major telecommunications provider in Brunei and offers both landline and mobile services. The company has a large network coverage and offers competitive pricing for its services. Progresif can be contacted at 177 for landline services and *123 for mobile services.

Procedure for Arranging Telephone Connection

To arrange a telephone connection in Brunei, you must first choose a telecommunications provider and contact them to set up an account. The provider will ask for your personal information, including your name, address, and identification documents. You may also be asked to provide a deposit, which will be refunded when you close your account.

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Once your account has been set up, the provider will send a technician to your home or business to install the necessary equipment. This may include a landline phone, modem, or router, depending on the services you have subscribed to. The technician will also test the equipment to ensure that it is working properly.

The time it takes to set up a telephone connection in Brunei can vary depending on the provider and the type of service you have subscribed to. In some cases, you may be able to get a same-day installation, while in other cases, it may take several days.

Payment Options for Telephone Bills

There are several payment options for telephone bills in Brunei. These include:

  • Online Payments: Many providers offer online payment options, where customers can pay their bills using a credit or debit card. This is a convenient option that allows customers to pay their bills from anywhere with an internet connection. Customers can log in to their account on the provider’s website to make a payment.

  • In-Person Payments: Customers can also make payments in person at the provider’s office or at a designated payment center. Payments can be made using cash, check, or credit/debit card.

  • Mobile Payments: Some providers also offer mobile payment options, where customers can pay their bills using their mobile phone. This may involve using a mobile app or texting a payment code to the provider.

It is important to note that failure to pay your telephone bill on time may result in a disruption of service. Customers who are having trouble paying their bills should contact their provider to discuss payment options and avoid service disruptions.

Telephone service in Brunei is readily available to both residents and expatriates, with a well-developed telecommunications infrastructure and two major providers offering landline and mobile services. Customers can choose from a range of packages to suit their needs, and the process of arranging a telephone connection is relatively straightforward. Payment options for telephone bills are also varied, with online payments, in-person payments, and mobile payment options available. Overall, Brunei offers a modern telecommunications infrastructure that is reliable and convenient for users.

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