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Cyprus – Landlines and Mobile Phones

Cyprus has a well-developed telecommunications infrastructure that provides both landline and mobile services. This article provides information on telephone service in Cyprus, including international and area codes, major telephone providers, procedures for arranging telephone connections, and payment options for telephone bills.

International Code and Area Codes

The international code for Cyprus is +357. If you are calling Cyprus from outside the country, you must dial this code before dialing the local number.

For local calls within Cyprus, there are several area codes for popular expat destinations. The area code for Nicosia is 22, while the area code for Limassol is 25.

Major Telephone Providers in Cyprus

There are two major telephone providers in Cyprus, both for landline and mobile services. These include:

Landline and Mobile Providers

  • Cyta: Cyta is the largest telecommunications provider in Cyprus. The company offers fixed-line telephony, mobile services, and broadband internet. Cyta has a large network coverage across the country, but network reliability can be an issue in some areas. Cyta can be contacted at 132 for customer service.

  • MTN Cyprus: MTN Cyprus is a subsidiary of the South African-based MTN Group and offers mobile services only. The company offers both prepaid and postpaid mobile services, as well as internet packages. MTN Cyprus has a large customer base across the country and can be contacted at 136 for customer service.

Procedure for Arranging Telephone Connection

To arrange a telephone connection in Cyprus, you must first choose a telecommunications provider and contact them to set up an account. The provider will ask for your personal information, including your name, address, and identification documents. You may also be asked to provide a deposit, which will be refunded when you close your account.

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Once your account has been set up, the provider will send a technician to your home or business to install the necessary equipment. This may include a landline phone, modem, or router, depending on the services you have subscribed to. The technician will also test the equipment to ensure that it is working properly.

The time it takes to set up a telephone connection in Cyprus can vary depending on the provider and the type of service you have subscribed to. In some cases, you may be able to get a same-day installation, while in other cases, it may take several days.

Payment Options for Telephone Bills

There are several payment options for telephone bills in Cyprus. These include:

  • In-Person Payments: Customers can make payments in person at Cyta offices or at designated payment centers. Payments can be made using cash, check, or credit/debit card.

  • Online Payments: Cyta offers an online payment option through their website. Customers can log in to their account and make a payment using a credit or debit card.

  • Direct Debit: Customers can set up a direct debit with their bank to automatically pay their telephone bill each month.

  • Recharge Cards: MTN Cyprus offers recharge cards, which can be purchased at designated stores or online. Customers can use these cards to top up their prepaid mobile accounts.

It is important to note that failure to pay your telephone bill on time may result in a disruption of service. Customers who are having trouble paying their bills should contact their provider to discuss payment options and avoid service disruptions.

Challenges and Regulations

There are several challenges and regulations when it comes to telephone service in Cyprus. One of the main challenges is network reliability, particularly in rural areas. While major cities like Nicosia and Limassol have good network coverage, rural areas may have limited coverage or no coverage at all. This can make it difficult for residents in these areas to access reliable telephone and internet services.

In addition, there are regulations that govern telecommunications in Cyprus. The Cyprus Regulatory Authority (CRA) is responsible for regulating the telecommunications industry in the country. The CRA ensures that providers comply with regulations and provides oversight to ensure that customers have access to reliable and affordable telecommunications services.

Cyprus also has regulations that govern internet content. In 2019, the government passed a law that required internet service providers (ISPs) to block access to websites that were deemed to be promoting piracy or copyright infringement. While this law has been controversial, it has helped to ensure that copyrighted content is protected and that artists and creators are fairly compensated for their work.

Telephone service in Cyprus is provided by two major providers, Cyta and MTN Cyprus, which offer both landline and mobile services. The process of arranging a telephone connection involves setting up an account and having a technician install the necessary equipment. Payment options for telephone bills include in-person payments, online payments, direct debit, and recharge cards. Despite challenges with network reliability in rural areas, Cyprus has a well-developed telecommunications infrastructure that provides reliable and affordable services to its residents.