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Ecuador – Landlines and Mobile Phones

If you are planning to move to Ecuador or stay there for a while, you will need to have a reliable telephone service. Knowing the international code and area codes for popular expat destinations is crucial when it comes to making calls within the country or abroad. In this article, we will provide you with all the essential information you need to know about telephone service in Ecuador.

International and Area Codes in Ecuador

The international code for Ecuador is +593. When making an international call to Ecuador, you need to dial this code before the country code and the phone number you wish to reach. For example, if you want to call a friend in Quito from the United States, you would dial +593 2 (the area code for Quito) and the seven-digit phone number.

Here are some of the area codes for popular expat destinations within Ecuador:

  • Quito: 2
  • Guayaquil: 4
  • Cuenca: 7
  • Manta: 5
  • Galapagos Islands: 5

Major Telephone Providers in Ecuador

There are several major telephone providers in Ecuador, both for landline and mobile services. Here are some of the most popular ones, along with their contact details:

Landline Providers

  • CNT (Corporación Nacional de Telecomunicaciones) – CNT is a state-owned company and the largest landline provider in Ecuador. You can contact CNT by dialing 100 from any CNT landline or by calling their customer service line at 1800 100 100. You can also visit their website at www.cnt.gob.ec for more information.

  • Claro – Claro is the largest private landline provider in Ecuador. You can contact Claro by dialing 100 from any Claro landline or by calling their customer service line at 1800 CLR (1800 257). You can also visit their website at www.claro.com.ec for more information.

Mobile Providers


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  • Claro – Claro is the largest mobile provider in Ecuador, offering both prepaid and postpaid plans. You can contact Claro by dialing *611 from any Claro mobile phone or by calling their customer service line at 1800 CLR (1800 257). You can also visit their website at www.claro.com.ec for more information.

  • Movistar – Movistar is the second-largest mobile provider in Ecuador, offering both prepaid and postpaid plans. You can contact Movistar by dialing *611 from any Movistar mobile phone or by calling their customer service line at 1 800 MOVISTAR (1 800 668 4782). You can also visit their website at www.movistar.com.ec for more information.

Procedure for Arranging Telephone Connection in Ecuador

To arrange telephone connection in Ecuador, you will need to follow these steps:

  1. Choose a telephone provider that suits your needs and budget.
  2. Contact the provider either by phone or by visiting one of their stores.
  3. Provide your identification documents (such as your passport or cedula) and proof of address.
  4. Choose the type of service you want (landline, mobile, prepaid, or postpaid) and the plan that best fits your needs.
  5. Pay any installation fees and/or purchase a SIM card if necessary.
  6. Wait for the provider to install the service, which may take a few days.

It is worth noting that some providers may require a minimum contract period or a credit check before approving your application.

Payment of Telephone Bills in Ecuador

When it comes to paying your telephone bill in Ecuador, you have several options. You can pay in person at the provider’s stores or authorized agents, by bank transfer or online, or through automatic debit from your bank account. Many providers also offer mobile payment options, such as paying through their mobile app or by sending a text message.

It is important to pay your telephone bills on time to avoid any service interruptions or additional charges. If you are unable to pay your bill on time, you should contact your provider as soon as possible to discuss possible payment arrangements.

In addition to the basic monthly service fees, you may also be charged for additional services such as international calls, text messages, and data usage. Be sure to review your bill each month to ensure that all charges are accurate.

Telephone service is an essential aspect of modern life, and having a reliable provider is crucial when living or traveling in Ecuador. Knowing the international and area codes, major providers, and payment options can help you make informed decisions and avoid any unpleasant surprises.

Whether you are looking for a landline or mobile service, make sure to research your options and choose the provider and plan that best fits your needs and budget. With the right provider and payment plan, you can enjoy uninterrupted communication and stay connected with friends and family both within Ecuador and abroad.


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