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Germany – Landlines and Mobile Phones

Germany is a popular destination for expats and travelers from all around the world. Having a reliable telephone service is essential to stay connected with family and friends, both within Germany and abroad. In this article, we will provide you with all the essential information you need to know about telephone service in Germany.

International and Area Codes in Germany

The international code for Germany is +49. When making an international call to Germany, you need to dial this code before the country code and the phone number you wish to reach. For example, if you want to call a friend in Berlin from the United States, you would dial +49 30 (the area code for Berlin) and the eight-digit phone number.

Here are some of the area codes for popular expat destinations within Germany:

  • Berlin: 30
  • Munich: 89
  • Hamburg: 40
  • Frankfurt: 69
  • Cologne: 221

Major Telephone Providers in Germany

There are several major telephone providers in Germany, both for landline and mobile services. Here are some of the most popular ones, along with their contact details:

Landline Providers

  • Deutsche Telekom – Deutsche Telekom is the largest landline provider in Germany, offering both residential and business services. You can contact Deutsche Telekom by dialing 0800 33 01000 from any landline phone or by calling their customer service line at +49 800 33 01000. You can also visit their website at www.telekom.de for more information.

  • Vodafone – Vodafone is another major landline provider in Germany, offering services to both residential and business customers. You can contact Vodafone by dialing 0800 172 1212 from any landline phone or by calling their customer service line at +49 172 1212. You can also visit their website at www.vodafone.de for more information.

Mobile Providers


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  • Deutsche Telekom – Deutsche Telekom is the largest mobile provider in Germany, offering both prepaid and postpaid plans under the brand name T-Mobile. You can contact T-Mobile by dialing 2202 from any T-Mobile mobile phone or by calling their customer service line at +49 800 33 03000. You can also visit their website at www.telekom.de for more information.

  • Vodafone – Vodafone is the second-largest mobile provider in Germany, offering both prepaid and postpaid plans. You can contact Vodafone by dialing 22922 from any Vodafone mobile phone or by calling their customer service line at +49 172 22922. You can also visit their website at www.vodafone.de for more information.

Procedure for Arranging Telephone Connection in Germany

To arrange telephone connection in Germany, you will need to follow these steps:

  1. Choose a telephone provider that suits your needs and budget.
  2. Contact the provider either by phone or by visiting one of their stores.
  3. Provide your identification documents (such as your passport or national ID) and proof of address.
  4. Choose the type of service you want (landline, mobile, prepaid, or postpaid) and the plan that best fits your needs.
  5. Pay any installation fees and/or purchase a SIM card if necessary.
  6. Wait for the provider to install the service, which may take a few days.

It is worth noting that some providers may require a minimum contract period or a credit check before approving your application.

Payment of Telephone Bills in Germany

When it comes to paying your telephone bill in Germany, you have several options. You can pay in person at the provider’s stores or authorized agents, by bank transfer or online, or through automatic debit from your bank account. Many providers also offer mobile payment options, such as paying through their mobile app or by sending a text message.

It is important to pay your telephone bills on time to avoid any service interruptions or additional charges. If you are unable to pay your bill on time, you should contact your provider as soon as possible to discuss possible payment arrangements.

In addition to the basic monthly service fees, you may also be charged for additional services such as international calls, text messages, and data usage. Be sure to review your bill each month to ensure that all charges are accurate.

Telephone service is an essential aspect of modern life, and having a reliable provider is crucial when living or traveling in Germany. Knowing the international and area codes, major providers, and payment options can help you make informed decisions and avoid any unpleasant surprises.

Whether you are looking for a landline or mobile service, make sure to research your options and choose the provider and plan that best fits your needs and budget. With the right provider and payment plan, you can enjoy uninterrupted communication and stay connected with friends and family both within Germany and abroad.


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