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Hong Kong - Internet

Getting an internet connection in Hong Kong is not difficult, whether you do so on your telephone, laptop, or in your home. There are currently around 168 licensed Internet Service Providers. Although internet service can be purchased on its own, some expats choose to go with packages that combine internet, telephone, and cable services in one.

Some of the most popular Internet Service Providers include:

Hong Kong Broadband
P.O. Box No. 73910, Kowloon Central Post Office
Tel: 852 2926 1234
Email: HKBNbroadband@hkbn.net
http:// www.hkbn.net

12/F., Guardian House, 32 Oi Kwan Road, Wanchai, Hong Kong
Tel: (852) 3793 0388

HGC Broadband
Tel: 852 3166 2222

Both broadband and WiFi connections are available throughout Hong Kong. If your laptop is equipped for WiFi, you might be able to find free access at such places as libraries, hotels, and government buildings. The Hong Kong airport has it as well. Access to the internet can also be found either for free or a minimal charge at computers in libraries and internet cafes.

When setting up internet service at home, you will typically choose between plans that come at a standard rate and plans that charge you according to your usage. Some of the service providers might even use a combination of the two. If you order a plan with a standard rate that is billed on a monthly basis, you will pay a small fee for unlimited Internet use. On the other hand, if you purchase a plan that charges you according to use then your bill will reflect the amount of time that you have spent on the internet by analyzing your data transfer volume.

Not only can internet costs vary between the different service providers, they can even vary between the providers’ plans. It’s important to analyze your own internet behavior before agreeing to a plan. If you watch a lot of videos, download music, and upload a lot of photos then you might want a plan that is more expensive but has a higher bandwidth.

Pricing plans can vary and depend on bandwidth, amongst other things. Generally, they start at around HK$170 per month. They can go as high as HK$270 per month. Of course, if you get your internet service combined with your phone or cable then your monthly charge might be greater, but you might pay less than if you got them all separately. Some providers might ask for an installation fee while others might waive this. Before committing to any contract or plan, it can be helpful to comparison shop since there are several options to choose from, even within the same company.

Billing is normally carried out on a monthly basis. You can generally pay your bill online, by post, over the telephone, or by post. You might also be able to set up billing through your local bank account so that the funds are automatically withdrawn every month.

Censorship on the internet does occur in Hong Kong, but it’s not as prevalent as it is in Mainland China. Most of the laws pertain to obscene images, piracy, and child pornography. Although Hong Kong law does provide freedom of speech, some companies practice self-censorship because they have interests in Mainland China and do not want to have any difficulty there. You do not need to have a government license to operate a website and no websites are blocked by the government.

Expat Health Insurance Partners

Bupa Global

At Bupa we have been helping individuals and families live longer, healthier, happier lives for over 60 years. We are trusted by expats in 190 different countries and have links with healthcare organisations throughout the world. So whether you're moving abroad for a change of career or a change of scene, with our international private health insurance you will always be in safe hands.


Cigna has worked in international health insurance for more than 30 years. Today, Cigna has over 71 million customer relationships around the world. Looking after them is an international workforce of 31,000 people, plus a network of over 1 million hospitals, physicians, clinics and health and wellness specialists worldwide, meaning you have easy access to treatment.