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Jamaica – Emergencies

Jamaica is a popular tourist destination known for its beautiful beaches, vibrant culture, and warm climate. As with any location, it’s important to be prepared for emergencies that may arise during your stay. Here are some essential things to know about emergencies in Jamaica.

Phone Number for Emergency Medical Assistance

In Jamaica, the phone number to call for emergency medical assistance is 119. This number will connect you to the Jamaica Emergency Medical Services (EMS) which provides ambulance and emergency medical services throughout the island.

If you are experiencing a mental health emergency, you can contact the Ministry of Health’s mental health helpline at 888-NEW-LIFE (888-639-5433). They provide counseling and referral services 24/7.

Where to go for Emergency Medical Treatment

Jamaica has a mix of public and private healthcare facilities, and it’s important to note that the quality of care can vary. For serious medical emergencies, it’s recommended to go to a private hospital if possible. Some of the best private hospitals in Jamaica include:

  • University Hospital of the West Indies in Kingston
  • Andrews Memorial Hospital in Kingston
  • Cornwall Regional Hospital in Montego Bay

If you are in a rural area or unable to travel to a private hospital, you can go to a public hospital. The quality of care may not be as high as in a private hospital, but they will still provide emergency medical treatment.

Cost of Emergency Treatment

Emergency treatment is not free in Jamaica, and there is a cost involved. However, the cost of treatment is generally lower than in the United States and other developed countries.


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If you have travel insurance or international health insurance, you may be able to have some or all of the costs covered. Be sure to check with your insurance provider before traveling to Jamaica to ensure you have adequate coverage.

In an emergency, it’s important to know how to access medical assistance and where to go for treatment. In Jamaica, the phone number for emergency medical assistance is 119, and private hospitals are generally recommended for serious medical emergencies. While emergency treatment is not free in Jamaica, the cost is generally lower than in other developed countries. Be sure to have adequate insurance coverage before traveling to Jamaica, and enjoy your stay while being prepared for any emergencies that may arise.


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