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Jordan – Emergencies

Jordan is a Middle Eastern country located in the western part of Asia, bordering Saudi Arabia to the south and east, Iraq to the northeast, Syria to the north, and Israel and Palestine to the west. In case of an emergency in Jordan, it is important to know the appropriate phone numbers to call and where to seek medical treatment. This article will cover the following topics:

  • Phone numbers for emergency medical assistance in Jordan
  • Where to go for emergency medical treatment in Jordan
  • The cost of emergency treatment in Jordan and whether insurance is required

Phone numbers for emergency medical assistance in Jordan

The emergency phone number in Jordan is 911, which can be used to request medical, fire, or police assistance. This number is free of charge, and operators are trained to respond to emergencies in both Arabic and English.

For mental health emergencies, the Ministry of Health in Jordan has established a hotline that can be reached at 06-550-8888. This hotline is staffed by mental health professionals who can provide support and guidance to individuals experiencing a mental health crisis.

Where to go for emergency medical treatment in Jordan

If you require emergency medical treatment in Jordan, the following hospitals and clinics are recommended:

  • King Abdullah University Hospital, located in Irbid, is a modern hospital that provides comprehensive medical care and emergency services.
  • Jordan University Hospital, located in Amman, is a tertiary referral center with a range of specialized services and a 24-hour emergency department.
  • Istishari Hospital, located in Amman, is a private hospital with a 24-hour emergency department and a range of medical specialties.

It is important to note that in Jordan, emergency medical treatment is provided regardless of a patient’s ability to pay. Hospitals are required by law to stabilize patients in an emergency, even if they are uninsured or cannot afford to pay for treatment.

The cost of emergency treatment in Jordan and whether insurance is required

As mentioned, emergency medical treatment is provided free of charge in Jordan, but patients may be responsible for paying for any follow-up care or additional treatment. In addition, while insurance is not required to receive emergency medical treatment, it is recommended to have comprehensive health insurance when traveling to Jordan.


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Foreigners who require medical treatment in Jordan may need to pay upfront for services, but can usually request reimbursement from their insurance provider. It is important to check with your insurance provider before traveling to Jordan to ensure that your policy provides coverage for medical treatment abroad.

In conclusion, if you experience an emergency in Jordan, call 911 for assistance and seek treatment at one of the recommended hospitals or clinics. Emergency medical treatment is provided free of charge, but patients may be responsible for follow-up care and treatment costs. It is recommended to have comprehensive health insurance when traveling to Jordan, and to check with your insurance provider regarding coverage for medical treatment abroad.