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Taiwan – Retail and Consumer Issues

Taiwan is a bustling island nation with a vibrant retail sector that caters to both locals and tourists. This article explores some of the key retail and consumer issues in Taiwan, including typical opening hours, major supermarkets, online shopping, shops for expats, and consumer rights.

Typical Opening Hours of Shops in Taiwan and Forms of Payment Accepted

Most shops in Taiwan are open seven days a week, with the exception of some small family-run businesses that may close on one or two days per week. The typical opening hours for shops in Taiwan are from 10:00 a.m. to 9:30 p.m. Some stores may stay open later, especially in busy shopping districts, while others may close earlier, especially in smaller towns.

In terms of payment methods, most shops in Taiwan accept cash, credit cards, and debit cards. Some shops may also accept mobile payments such as Apple Pay or LINE Pay. It’s a good idea to carry some cash as not all shops may accept credit or debit cards.

Major Supermarkets in Taiwan

There are several major supermarket chains in Taiwan, including Carrefour, RT-Mart, and PX Mart. These supermarkets offer a wide range of products, including fresh produce, meat, dairy, and household items. There are also many convenience stores throughout Taiwan, such as 7-Eleven, FamilyMart, and OK Mart, which are open 24 hours a day and offer a selection of snacks, drinks, and other necessities.

When it comes to price, the major supermarkets in Taiwan are generally similar, but some may offer promotions or discounts on specific products. For example, Carrefour and RT-Mart often have weekly promotions on fresh produce and meat.

Online Shopping in Taiwan

Online shopping is becoming increasingly popular in Taiwan, with many consumers turning to websites such as Shopee, PChome, and Momo for their shopping needs. These websites offer a wide range of products, including electronics, clothing, and household items. Many websites also offer free shipping within Taiwan for orders over a certain amount.


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In addition to these websites, many traditional retailers in Taiwan also have their own online stores, allowing consumers to shop for products online and have them delivered to their doorstep.

Shops for Expats in Taiwan

There are several shops in Taiwan that cater specifically to expats, offering a selection of international products that may be difficult to find in regular stores. One such store is Jason’s Marketplace, which has several locations throughout Taiwan and offers a range of imported products, including cheese, wine, and other specialty foods. Other stores that cater to expats include City Super and Wellcome, which offer a selection of imported goods alongside regular groceries.

Consumer Rights in Taiwan

Consumers in Taiwan are protected by several laws and regulations, including the Consumer Protection Act, which outlines the rights and responsibilities of both consumers and businesses. This act covers a wide range of issues, including product safety, advertising, and consumer contracts.

In addition to the Consumer Protection Act, there are several consumer organizations in Taiwan that work to protect the rights of consumers. These organizations include the Consumers’ Foundation, which provides information and support to consumers on a range of issues, and the Taiwan Consumers’ Association, which advocates for the interests of consumers and works to promote fair business practices.

In conclusion, Taiwan has a vibrant retail sector that offers a wide range of products and services to consumers. Whether you’re looking for fresh produce at a supermarket or specialty goods at an expat store, there are plenty of options available. Consumers in Taiwan are also protected by a range of laws and regulations, and there are several organizations that work to promote consumer rights and fair business practices.


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