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Venezuela – Landlines and Mobile Phones

Venezuela is a South American country known for its diverse culture, music, and art. The country has a modern telecommunications infrastructure with a widespread network of landlines and mobile phones. This article will provide information on the telephone service in Venezuela, including international and area codes, major telephone providers, procedures for arranging telephone connections, and payment methods for telephone bills.

International and Area Codes

The international code for Venezuela is +58. Each region in Venezuela has its own area code, with the following being some of the most popular expat destinations:

  • Caracas: 212
  • Valencia: 241
  • Maracaibo: 261
  • Barquisimeto: 251
  • Puerto La Cruz: 281

Major Telephone Providers

The major telephone providers in Venezuela are CANTV, Movistar, and Digitel.

  • CANTV: CANTV is the largest provider of fixed-line telephony and internet services in Venezuela. They offer a wide range of plans for both residential and business customers. To contact CANTV customer service, dial 0800-22688 or visit their website at www.cantv.com.ve.

  • Movistar: Movistar is one of the largest mobile service providers in Venezuela, offering prepaid and postpaid plans. They also offer internet services and have a large network of Wi-Fi hotspots throughout the country. To contact Movistar customer service, dial *611 from your Movistar phone or visit their website at www.movistar.com.ve.

  • Digitel: Digitel is another major mobile service provider in Venezuela, offering both prepaid and postpaid plans. They also offer internet services and have a large network of Wi-Fi hotspots. To contact Digitel customer service, dial *611 from your Digitel phone or visit their website at www.digitel.com.ve.

Procedure for Arranging Telephone Connection

To arrange a telephone connection in Venezuela, you will need to visit the nearest CANTV, Movistar, or Digitel office. You will need to provide identification and proof of address, such as a utility bill or rental agreement. If you are renting a property, you will need to provide a copy of your lease agreement.

Once your application is processed, a technician will be sent to your location to install the phone line and any necessary equipment. The process can take several days to complete.

Payment Methods for Telephone Bills

The major telephone providers in Venezuela offer several payment methods for telephone bills, including:


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  • Online payments: Customers can make payments online using a credit or debit card on the provider’s website.

  • Bank payments: Customers can make payments at a bank branch or via online banking using the provider’s account number.

  • Payment kiosks: Some providers have payment kiosks located throughout the country where customers can make payments using cash or a debit card.

  • Customer service centers: Customers can make payments in person at a customer service center.

  • Automatic payments: Customers can set up automatic payments using a credit or debit card or by authorizing a bank account to be debited.

In conclusion, Venezuela has a modern telecommunications infrastructure with a widespread network of landlines and mobile phones. The major telephone providers in Venezuela are CANTV, Movistar, and Digitel, each offering a variety of plans for both residential and business customers. To arrange a telephone connection in Venezuela, you will need to provide identification and proof of address and visit the nearest provider’s office. Payment methods for telephone bills include online payments, bank payments, payment kiosks, customer service centers, and automatic payments.


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