Vietnam is a Southeast Asian country known for its natural beauty, rich culture, and bustling cities. If you are planning to move to Vietnam or travel there for an extended period, having access to reliable telephone service will be essential. In this article, we will cover everything you need to know about telephone service in Vietnam, including area codes, major providers, and billing procedures.
International Code and Area Codes
The international code for Vietnam is +84, and the country has a three-digit area code system. Here are some of the area codes for popular expat destinations within Vietnam:
- Ho Chi Minh City: 28
- Hanoi: 24
- Da Nang: 236
- Nha Trang: 258
Major Telephone Providers
There are three major telecommunication companies in Vietnam: Viettel, Vinaphone, and Mobifone. All three providers offer both landline and mobile services.
Viettel
Viettel is the largest mobile carrier in Vietnam, with over 60 million subscribers. In addition to mobile services, Viettel also provides broadband and cable TV services.
To contact Viettel for customer service or technical support, you can call their hotline at 198.
Vinaphone
Vinaphone is the second-largest mobile carrier in Vietnam, with over 30 million subscribers. They also offer landline and internet services.
For customer service or technical support, you can call Vinaphone’s hotline at 1800 9288.
Mobifone
Mobifone is the third-largest mobile carrier in Vietnam, with over 20 million subscribers. They also provide landline and internet services.
To contact Mobifone for customer service or technical support, you can call their hotline at 9090.
Arranging Telephone Connection
To arrange telephone connection in Vietnam, you will need to visit a local office of one of the major providers. You will need to provide identification, such as a passport or ID card, and proof of address, such as a utility bill.
If you are renting a property, you may need to provide a lease agreement or a letter from your landlord confirming your address.
Paying Your Telephone Bill
Most telephone bills in Vietnam can be paid online, by phone, or at a local office of the provider. You can also set up automatic payments if you have a Vietnamese bank account.
If you are unable to pay your bill on time, you may incur late fees or have your service temporarily suspended. If you are having trouble paying your bill, it is recommended that you contact your provider to discuss payment options or arrange a payment plan.
Having access to reliable telephone service is essential for anyone living or traveling in Vietnam. With the information provided in this article, you should be able to choose a provider that meets your needs and arrange for telephone service in Vietnam with ease. Remember to keep up with your bills and contact your provider if you have any issues or concerns.